Technology Class: AI Email Tools, Apple Pay & Q&A 8.27.26

Technology Class: AI Email Tools, Apple Pay & Q&A 



History of Email

  • Email originated in 1965 at MIT as computer-to-computer communication over early intranet/telephone lines, long before the public internet
  • Consumer email only became practical in the 1990s with dial-up internet; major early providers included AOL, CompuServe, and Hotmail (Microsoft's first major free service)
  • Core email functionality (compose, subject, send, reply) has remained largely unchanged since then

AI Writing Tools in Email

  • Gmail app and macOS Mail both offer AI writing assistance via a small star/nebula icon (Apple calls it "Apple Intelligence")
  • "Help me write" (Gmail): Compose a reply without reading the email — just describe what you want the AI to write (e.g., validate the team, highlight an event, ask three questions), then tap Create
    • AI reads the email content and generates a contextually relevant, signed reply
  • Proofread (macOS Mail): Highlight your text → click the nebula icon → choose Proofread; AI corrects grammar/spelling and adds punctuation without changing your voice
  • Rewrite: Same steps but choose Rewrite; AI completely rewrites the selected text — useful for writer's block but loses your original voice
  • Alternative access: Highlight text → Control+click → Writing Tools → choose desired action (also works for Make Concise)
  • Jason Dare's personal use case: proofreading late-night or fast-typed emails to catch errors and missing commas, without the stylistic conflicts of having a human editor
  • Caveat: AI-generated emails may feel impersonal; recipients may notice a change in someone's writing voice
  • Note: AI features in macOS Mail require an updated operating system

Upcoming Apple Keynote (September)

  • Apple has a keynote around September 9th with new product announcements
  • Anticipated products include a possible new iMac; rumors suggest Apple will not release a larger-screen iMac and will keep it one size
  • Discussion of the rumored foldable iPhone (expected to open like a book)
  • Jason Dare agreed to review the keynote highlights at the following class

Foldable Phones Demo

  • Jason Dare demonstrated a Google Pixel Fold in class
  • Two main foldable phone makers available in the US: Google (Pixel Fold) and Samsung
  • Opening the phone doubles the screen size for photos/media; for text/web pages, font size stays the same but more content is visible
  • The phone is slightly thicker than a standard phone but not double the width; weight is largely due to the battery
  • There is a visible seam down the middle of the screen
  • A flip-style foldable also exists: folds to half an iPhone's size, opens to full iPhone size

Unsubscribe Laws & Spam

  • By law, commercial/solicitation emails must include an unsubscribe option and the sender's address/company information
  • "Unsubscribe" may appear as opt out or be buried in terms and conditions
  • Best practice: Only use unsubscribe for recognizable, legitimate senders; for obvious spam or suspicious emails, use the email program's spam/block feature instead — unsubscribing from spam may result in receiving more messages

Outdated Browser / Safari Issue

  • Issue raised: some financial websites block login because Safari is out of date
  • Root cause: Safari only updates with macOS; older computers that can't upgrade the OS are stuck on an outdated Safari
  • Workaround: Download Firefox or Chrome, which update independently of the operating system

Searching for Missing Emails

  • When searching for an email, results show all matching messages across all folders, with the folder location shown on the right side of each result
  • If an email is found in the trash, it was accidentally deleted — move it back to the inbox by dragging or using Move
  • If found in archive (common with Gmail), it was auto-archived — this can actually be useful for users prone to losing emails
  • Raised by Brooks: emails known to exist but hard to locate; resolved by using search and checking folder labels

Apple Pay

  • In-store: Double-press the power button → Face ID authenticates → tap to pay at the register
  • Online (Mac/Safari): Apple Pay on a Mac works only in Safari; credit cards must be synced via iCloud Wallet between iPhone and Mac
    • To enable sync: Settings → [Your Name] → iCloud → Wallet — toggle on
    • Verification online uses either a fingerprint (Touch ID on Mac) or the card's CVV code
  • There is no "tap to pay" on a computer; the card appears as a checkout option within Safari

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