Technology Class: AI Email Tools, Apple Pay & Q&A 8.27.26
Technology Class: AI Email Tools, Apple Pay & Q&A
History of Email
- Email originated in 1965 at MIT as computer-to-computer communication over early intranet/telephone lines, long before the public internet
- Consumer email only became practical in the 1990s with dial-up internet; major early providers included AOL, CompuServe, and Hotmail (Microsoft's first major free service)
- Core email functionality (compose, subject, send, reply) has remained largely unchanged since then
AI Writing Tools in Email
- Gmail app and macOS Mail both offer AI writing assistance via a small star/nebula icon (Apple calls it "Apple Intelligence")
- "Help me write" (Gmail): Compose a reply without reading the email — just describe what you want the AI to write (e.g., validate the team, highlight an event, ask three questions), then tap Create
- AI reads the email content and generates a contextually relevant, signed reply
- Proofread (macOS Mail): Highlight your text → click the nebula icon → choose Proofread; AI corrects grammar/spelling and adds punctuation without changing your voice
- Rewrite: Same steps but choose Rewrite; AI completely rewrites the selected text — useful for writer's block but loses your original voice
- Alternative access: Highlight text → Control+click → Writing Tools → choose desired action (also works for Make Concise)
- Jason Dare's personal use case: proofreading late-night or fast-typed emails to catch errors and missing commas, without the stylistic conflicts of having a human editor
- Caveat: AI-generated emails may feel impersonal; recipients may notice a change in someone's writing voice
- Note: AI features in macOS Mail require an updated operating system
Upcoming Apple Keynote (September)
- Apple has a keynote around September 9th with new product announcements
- Anticipated products include a possible new iMac; rumors suggest Apple will not release a larger-screen iMac and will keep it one size
- Discussion of the rumored foldable iPhone (expected to open like a book)
- Jason Dare agreed to review the keynote highlights at the following class
Foldable Phones Demo
- Jason Dare demonstrated a Google Pixel Fold in class
- Two main foldable phone makers available in the US: Google (Pixel Fold) and Samsung
- Opening the phone doubles the screen size for photos/media; for text/web pages, font size stays the same but more content is visible
- The phone is slightly thicker than a standard phone but not double the width; weight is largely due to the battery
- There is a visible seam down the middle of the screen
- A flip-style foldable also exists: folds to half an iPhone's size, opens to full iPhone size
Unsubscribe Laws & Spam
- By law, commercial/solicitation emails must include an unsubscribe option and the sender's address/company information
- "Unsubscribe" may appear as opt out or be buried in terms and conditions
- Best practice: Only use unsubscribe for recognizable, legitimate senders; for obvious spam or suspicious emails, use the email program's spam/block feature instead — unsubscribing from spam may result in receiving more messages
Outdated Browser / Safari Issue
- Issue raised: some financial websites block login because Safari is out of date
- Root cause: Safari only updates with macOS; older computers that can't upgrade the OS are stuck on an outdated Safari
- Workaround: Download Firefox or Chrome, which update independently of the operating system
Searching for Missing Emails
- When searching for an email, results show all matching messages across all folders, with the folder location shown on the right side of each result
- If an email is found in the trash, it was accidentally deleted — move it back to the inbox by dragging or using Move
- If found in archive (common with Gmail), it was auto-archived — this can actually be useful for users prone to losing emails
- Raised by Brooks: emails known to exist but hard to locate; resolved by using search and checking folder labels
Apple Pay
- In-store: Double-press the power button → Face ID authenticates → tap to pay at the register
- Online (Mac/Safari): Apple Pay on a Mac works only in Safari; credit cards must be synced via iCloud Wallet between iPhone and Mac
- To enable sync: Settings → [Your Name] → iCloud → Wallet — toggle on
- Verification online uses either a fingerprint (Touch ID on Mac) or the card's CVV code
- There is no "tap to pay" on a computer; the card appears as a checkout option within Safari
