Computer Help for Seniors

Receiving an attachment 1. open your email program 2. locate the paperclip that represents a attachment 3. click on the file or the name of the attachment to download the file to your computer 1.Locate the downloaded file on your computer, usually on your desktop, or in the user folder (labeled by your name and with a house open Mac HD to locate it) 2. Double-Click the file to open it **Troubleshooting I get a message saying..."there is no default application to ..." What do I do? 1. Reply to the sender of the attachment and tell them to resend the file in a universally acceptable format especially for a Macintosh. OR Become your own techie, and try to solve the problem 1. For the downloaded file, a 3 letter extension will be added to the end of the name. 2. The extension is like the language of the file that need a specific translator in your computer to make sense of it. 3. Note the 3 letter extension 4. Go to Google.com and type "what is a (3 letter e

Watching Video from KQED on your computer   1.open your Internet Browser (Firefox, Chrome, Internet Explorer) 2.on the top address bar click in the white bar where it says “http://” 3.type in “video.kqed.org” 4.press Enter on the keyboard 5.once the KQED page appears click the video you want to view or look for arrows that allow you to scroll between different shows 6.once the video appears click on the bottom right corner of the video to change the small video size to full size of the screen 7.to return to regular size, push ESC on the keyboard 8.enjoy your video     Jason Dare Executive Trainer San Francisco Computer Training 415/240-4843 jason.dare@sfct.net www.sfct.net   “Here for you, every step of the way.”