Computer Help for Seniors

Special Class Device not working properly? Power off or Restart your device Phone/Tablet - Hold the power button down and follow the prompts on the screen Computers - Hold the power button for at least 60 seconds Desktop Computer - Pull the plug Laptop Computer - Pull the plug & remove the battery from the bottom AOL software not logging in properly or delayed Use the web browser to access web mail at mail.aol.com Apple Support 1-800-275-2273 or 1-800-694-7466 How do I choose a phone/tablet? Apple Devices - user friendly Android Devices - affordable Microsoft Devices - syncs with windows When in doubt to find more options…. (PC) Right Mouse Click on the item (Mac) Hold "Control" & Click on the item Have a question use? Type the question into google to see how well it answers it. Alternate search tool http://www.wolframalpha.com   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www

Macintosh Notes for 9/16/14 Photos To add photos to iPhoto, insert your imaging device (camera, memory card, iPhone)  and if the import option does not automatically open, go to the "File" menu and choose "import", then choose where the photos are stored and click the blue "import" button Computer Stuck????!!!??? Hold down "option" + "command" and tap "ESC" to access force quit Choose the application that is not responding and choose force quit —Doesn't work?— Pull the plug iCloud Backsup your iOS devices and syncs it with your computer Battery Replacement Program for iPhone purchased between September 2012 and and January 2013 Visit: https://www.apple.com/support/iphone5-battery/ What size do I email a photo? If the recipient will only be viewing the image on the screen, medium or large. If the recipient will be printing the image, original is best. Compare iPhone Models http://www.apple.com/iphone/compare/ Use the &qu

PC Class 9/2/14 Download Malwarebytes if your computer is behaving strangely www.malwarebytes.org What is the difference between "run" and "save" when downloading a file from the internet? Run - saves the file to a temporary location and opens the file for you automatically (best for 1 time use of the file) Save - saves the file to the downloads folder or another location if you've changed the location. You must then manually locate the file in the downloads folder and double click on it to open. Benefit; the file will always be available in the downloads folder. (best if you want to permanently save the file) Enlarge/Reduce text on the internet ctrl + "+" = enlarge size ctrl + "-" = reduce size ctrl + "0" = original size **When in doubt, RIGHT-CLICK"** Save a photo from an email to edit or print. 1.Right Click on the photo and choose save photo/image 2.Open the saved image to print or edit it Using the Internet as a resource