Computer Help for Seniors

Special Class 3/26/19 Today in the field of education educators need to prepare students for jobs that haven't yet been created. UI vs UX UI = User Interface UX = User eXperience   Save a picture from the internet Right Click [PC] / Control + Click [Mac] on the picture and choose Save As Use the Power and Home [iOS], Grab [Mac] or Snipping Tool [PC] tool to take a snapshot of all or part of the screen Apple supports older products [Vintage and Obsolete] https://support.apple.com/en-us/HT201624 Need to have the newest and best iPhone? Join the iPhone upgrade program and get a new phone every year. https://www.apple.com/shop/iphone/iphone-upgrade-program Apple's March 25, 2019 Keynote showed that Apple is focusing on being a service based company by announcing they will be offering more TV/Media services, News+ and a Payment system. https://www.apple.com/apple-events/march-2019/

Macintosh Notes 3/19/19 Troubleshooting Email First, reset the email settings. (IMAP, POP, SMTP - mailbox settings)     1. Delete your current account         1. Go to System Preferences (under apple menu) and choose "Internet Accounts"         Note. IMAP = Okay to Delete, POP = Don't Delete just Add (check in Macintosh Mail, Preferences, Account)         2. Click the account to Delete if IMAP         3. Click the + to add the account again Have a pacbell.net, sbcglobal.net, or att.net email account and a password that is NOT working? Call Yahoo to reset your password, 800-288-2020 Commonly used DEFAULT Macintosh applications Safari - Internet Browser **Finder** (Open all the time used for Folders and Files)     The Finder icon is the two-toned face on the dock     Use the "Go" menu to jump to a commonly access folder or start from the main folder HOME to find all your files     Click the View Menu to choose different ways to see your files, Thumbnails, List, Co

Filling out and signing a PDF attachment Click the attachment and then the arrow pointing down to download the attachment Click on the file on the bottom left The pdf will open in Preview Click tools and then annotate Choose text or signature Once you've completed your additions, click File and then Save Note the name on the top middle Send the completed PDF as an email Open gmail and compose an email Click the paper clip Click downloads as the source to where the attachment is Find the file you wan to send Click open The attachment appears Click Send Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net Here for you every step of the way.

Create a Group/Label in Gmail Open Contacts from Gmail, 9 squares on the right and click Contacts Click "create a label" on the bottom left Title the label/group and click OK Click Contacts Find and click on the contact to add to the label Click the 3 vertical dots Click the new label name you created to check and add them to the label/group Click the x Create a new contact Open Contacts Click create contact on the left Insert the information Click Save Click the x Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net Here for you every step of the way.

iOS Notes for 3/12/19 Using Siri to make a phone call Check to be sure Siri is activated  Settings and then Siri  Create a contact to be called  Contacts and then the plus, be unique with the name  Change banners or other notifications  Settings Notifications  Delete a text message, email or voicemail  Swipe to the left Or Press edit and choose which to delete Check what is stored on my iCloud Settings Tap up top your name iCloud Manage storage

I have software in my computer that is causing screens to pop up I don't want and pages to show I don't want. What do I do? Try downloading Malwarebytes, https://www.malwarebytes.com/mwb-download/thankyou/ , and running the software to remove the unwanted malware/adware. After installing deactivate the 14-day premium trial. Premium vs. Free Premium automatically monitors your computer for malware. Free manually run scans to search for malware. Search Google for "How to remove [the name of the software]" You will surely get a response but usually there are way too many steps and in the confusion of the instructions they are trying to sell you a tool. Another option is to use System Restore the computer to a previous state/date before the malicious/adware software appeared. How can I check to see if I have System Restore activated? 1. Click the windows icon 2. Type in Restore 3. Choose "Create a Restore