Computer Help for Seniors

Transfer Quicken Changes from the Flash Drive to the Computer 1. Insert the flash drive 2. Locate the files on the flash drive (window may open automatically or go to my computer and double click on the E to open it 3. You should see at least four quicken files 4. Next, open the location to where you will be saving the files to on your computer, usually the quicken files are in My Documents, Quicken 5. two windows should be open 1) E 2) Quicken folder 6. In the E window go to the “edit” menu choose “select all” 7. Copy the selected files by going to the “edit” menu and choosing “copy” 8. Open your Quicken folder, should be on the task bar below titled “quicken” 9. Go to the “edit” menu and “paste” the files into the quicken folder 10. You will be prompted to confirm that the files you are pasting will replace the current files, click Yes to replace the files on your computer 11. Done

Backup Quicken to a Flash Drive 1. Insert the flash drive into the computer 2. Wait for the computer to detect the drive (a window displaying the contents of the flash drive may open) – Drive is identified by the letter E: or F: etc. 3. Open Quicken 4. Go to the “file” menu and choose “backup” 5. A window displaying the path of where the backup will be saved will appear The path should be to the E: or identifying letter of the flash drive 6. If not…you need to direct quicken to where to save the backup 7. Click “browse” 8. Find and click on “my computer” 9. From the list that appears click on the E: or identifying letter of the flash drive 10. Click OK and the window will close displaying the new path for where the backup will be saved 11. Do not check add the date to the filename to save space and reduce confusion between different backups or for multiple backups check add the date to the filename 12. Click OK 13. The screen will flash and upon completion a window will

Receiving Photos/Files as an attachment in Macintosh Email 1. Click the stamp on the Dock to open Mac Mail, click on the email 2. Click “Save” 3. Click “save” again and the files will be saved to the desktop 4. Click on the middle yellow dot on the top left to hide the window 5. You will see the desktop and the files you downloaded or saved 6. Double Click to open it 7. When you are done with the file/photos 8. Move the file, by clicking holding and dragging it to either the Documents folder or Picture Folder so that your desktop does not become cluttered

Sending an Email on the Apple using Macintosh Mail 1. Click the Stamp on the bottom dock 2. The mail program opens 3. Click New on the top left 4. The new email form appears 5. Complete the To:, Subject, and message As you type in the to: you will see a list of contacts appear below, click on the contact you want to send the email to 6. Click in each field, subject and then the large white box below for the message 7. Send (top left) when complete

Defragment the files that are bogging down the computer using Smart Defrag 1. Go to google.com 2. Type in the search bar, smart defrag and then press enter 3. Click on the first (unpaid) result which should be iobit.com 4. Click the link “download now” 5. The page will change click in the middle “download majorgeeks” 6. Wait for the page to load and you will be prompted to save or run the file you are downloading 7. Click “save” if possible choose the desktop as the location where you want to save the file 8. Wait for the file to complete downloading 9. Next, is installing the program into the computer 10. Locate the file you downloaded, on the desktop of in my documents/downloads 11. Double click to open the file 12. Follow the prompts next, yes, agree, etc 13. Upon completion of the installation, click finish 14. Smart defrag will open 15. Click analyze to check the status of your computer 16. Then click start defrag to improve the speed of your computer If you run

Cleanup/remove and erase any old files that are bogging down the computer using CCleaner 1. Go to piriform.com 2. Click “download” 3. Click “download from filehippo” in small print towards the bottom of the page 4. The page will change 5. Click “download latest version” on the top right 6. Wait for the page to load and you will be prompted to save or run the file you are downloading 7. Click “save” if possible choose the desktop as the location where you want to save the file 8. Wait for the file to complete downloading 9. Next, is installing the program into the computer 10. Locate the file you downloaded, on the desktop of in my documents/downloads 11. Double click to open the file 12. Follow the prompts next, yes, agree, etc 13. When you get to the point in the installation where there are a series of check marks remove all but save in start menu and automatically check for updates 14. Continue clicking next until you get to finish 15. Upon completion of the installa

Saving Bookmarks a location/webpage on the internet in Safari, Firefox, Camino There are 2 main locations to save Bookmarks, the bookmark menu which can contain any and all the bookmarks you want and the bookmark bar, located below the back and forward buttons, is reserved for website you want to access frequently and easily. 1. Visit the website you want to save so you can see it on the screen 2. Click the menu "bookmark", above 3. Choose add bookmark or bookmark page 4. A window will appear asking what you want to label the bookmark, change the name if you want (if saving the bookmark to the bookmark bar, keep the name short to conserve space) 5. The location of where the bookmark will be listed, i.e. Bookmark Menu or Bookmark Bar. Choose the location you prefer 6. Click OK and the bookmark is saved Delete a bookmark 1. go to the bookmark menu 2. choose organize bookmark 3. find the bookmark you want to delete 4. push delete on the keyboard to delete it Easy way to delete

Transfer a File from your computer to the Removable Flash Drive   Insert the drive, and notice any windows that appear and identify the letter assigned to the drive, ex. E: F: G: etc. (a window should appear indicating you inserted the drive correctly) Close all the open windows Locate the file you want to transfer to the Flash Drive Right Click on the Flash Drive From the Menu Choose "Send to" Choose the drive with the correct letter designation as explained in step 1 The file will be copied from the computer to the flash drive Done   Transfer Files from your Flash Drive or other Media to your computer   Insert the Flash Drive or other Media into your computer (if a list appears click open folder OR if a window appears, skip to step #5) Double click "My Computer" Identify your drive from the list of media displayed Double click the icon to open it

Sending Attachments in AOL Email   Create the email to whom you want to send the attachment to by completing the to:, subject:, and message body Click "Attach File" below Locate the file you want to send as an attachment Click "open" Click "Send Now"   Sending Multiple Attachments in AOL Email   Create the email to whom you want to send the attachment to by completing the to:, subject:, and message body Click "Attach File" below Locate the file you want to send as an attachment Click "open" Repeat step #2 for each additional attachment Once all the attachments have been opened/added to the email Click "Send Now"   Opening an attachment in AOL that contains multiple attachments in one ZIP file/attachment   Open/Read the email message Double Click on the icon below the message text that resembles a file fol

Make a Copy(duplicate) of a file to be edited so the original is untouched (Macintosh)   Find the file you want to duplicate/copy and edit Hold “option” on the keyboard Click hold and drag the file, using the mouse to a blank area of the same window (notice the green circle with the + indicating a copy will be made) Release the mouse Let go of “option” on the keyboard The duplicate file will appear in the same window with the #2 at the end of its name, indicating it to be the 2nd copy Double click on the file with the #2, or other #, to open the file and then begin to make your changes/edits Save Done   Each time you repeat the above steps for a duplicate file, the # will increase so you can identify the version/copy.   Jason Dare Executive Trainer San Francisco Computer Training 415/240-4843 jason.dare@sfct.net www.sfct.net   “Here for you, every step of the way.”  

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Save a File in a Different Location Macintosh]