Computer Help for Seniors

Macintosh Notes 1/17/17 Searching Emails - Use Email Program i.e. Macintosh Mail, Gmail, AOL, Yahoo Files -Spotlight - Computer Only (Create Descriptive Naming Conventions. i.e. Letter.John.Tax.2017) Information on the Web - Use a Search Tool like Google, Bing, etc. (Be careful when reading search results. Look at the source of the information, in green below the title.) Streaming -  Constant downloading of media to a device, usually related to video and music Dependent on the Internet You Must: A Reliable Internet Connection Hardware that Supports Streaming Computer iOS or Mobile Device Smart TV Roku, Amazon Fire Stick, Apple TV Subscribe to a Content Provider PBS - FREE Netflix - $ exclusive content - The Crown, Chef's Table Amazon - $Prime (includes Video, Music, Books, Free 2 Day Shipping) exclusive content - Goliath Acorn - $ British TV Which Do hardware do I choose? If you subscribe to Amazon Prime = Amazon Fire Stick Apple Devices = Apple TV

Communication Apps -Email - iOS Mail, Gmail/Inbox, Yahoo, Spark -Contacts Email - turn mail on or off Settings Mail Accounts Tap the account Tap the switch, green on = active, off = inactive Why aren't all my settings for the account green? You only need one contacts, calendar, notes active. Typically iCloud has active contacts, calendar, notes, etc. Email your gmail or yahoo, etc If everything is working fine don't make any changes! Try a new email app to manage your inbox Spark can be downloaded from the App Store Open the App Store Tap search on the bottom or the search box on the top Type in Spark Tap search Push get then install Enter your password or put your finger on the home button if you have Touch ID active Tap open when it's done Complete the steps spark asks of you to setup the new email application Update your contacts app and use it as a central system to communicate with others Open contacts Tap the + to create a new contact

PC Notes for 1/3/17 New Year's Checklist Antivirus or AntiMalware Microsoft Security Essentials – Windows 7 Windows Defender – Windows 8 & 10 Sophos Home (Actively Protects your Computer) - https://home.sophos.com/ 1. Create an account 2. Confirm your identity by going to your email and accepting the confirmation 3. Go back to sophos and login 4. Click Add Computer / Install 5. Click on the downloaded file or choose Run/Open 6. Follow the Instructions Malware Bytes (Free to check for Malware, Paid to actively scan) Run this at least once a month Backup System – Save a copy of your files just in case your Hard Drive fails or you get a virus *Online Backup (Paid) - Automatic Mozy, Carbonite, Backblaze *Cloud Storage (Free to a limit then paid) – Needs Setup or to be done manually Dropbox, Box, pCloud *Online Document Creation, Storage - Documents created online Microsoft OneDrive, Google Drive, Apple iCloud *External Hard Drive – Be sure