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Receiving an attachment 1. open your email program 2. locate the paperclip that represents a attachment 3. click on the file or the name of the attachment to download the file to your computer 1.Locate the downloaded file on your computer, usually on your desktop, or in the user folder (labeled by your name and with a house open Mac HD to locate it) 2. Double-Click the file to open it **Troubleshooting I get a message saying..."there is no default application to ..." What do I do? 1. Reply to the sender of the attachment and tell them to resend the file in a universally acceptable format especially for a Macintosh. OR Become your own techie, and try to solve the problem 1. For the downloaded file, a 3 letter extension will be added to the end of the name. 2. The extension is like the language of the file that need a specific translator in your computer to make sense of it. 3. Note the 3 letter extension 4. Go to Google.com and type "what is a (3 letter e...

Watching Video from KQED on your computer   1.open your Internet Browser (Firefox, Chrome, Internet Explorer) 2.on the top address bar click in the white bar where it says “http://” 3.type in “video.kqed.org” 4.press Enter on the keyboard 5.once the KQED page appears click the video you want to view or look for arrows that allow you to scroll between different shows 6.once the video appears click on the bottom right corner of the video to change the small video size to full size of the screen 7.to return to regular size, push ESC on the keyboard 8.enjoy your video     Jason Dare Executive Trainer San Francisco Computer Training 415/240-4843 jason.dare@sfct.net www.sfct.net   “Here for you, every step of the way.”  

Delete Bookmarks from Safari   1.   Click "Bookmarks" menu 2.   Click "Show all Bookmarks" 3.   Choose "Bookmarks Menu" from the left side 4.   Find and click on the Bookmark you want to remove 5.   Press "delete" on the keyboard 6.   Continue as needed or close the open windows   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

Creating Labels in Microsoft Works   1. Create the list of addressees in Microsoft Works Database   2. Open Works Word Processor   3. Click Tools menu   4. choose Labels   5. choose Mailing Labels   6. Choose the brand and number (layout) of your labels   7. click New Document   8. choose Merge Information from Another Type of File   9. Choose the file or database that contains the contacts you want to create labels for   10. Click Open   11. A window opens which displays the different column headings for your list of contacts and addresses   12. Click on the field you want to add in the order you want them to be diplayed on the label and then click Insert   13. Repeat for each field     Add a Space between fields and press Enter to start a new line of information   ---Selecting only a few contacts within a long list-----   14. Once you added all the fields, click the Tools menu   15. Choose ...

Starting April of 2010 computer class will now be focusing and introducing other technological gadgets, that don't require a computer. Gadgets will be digital cameras, photo frames, smart phones, radio and movie devices, ebook readers, and more. We invite all beginners to actually have a hands on experience where you can touch and try these gadgets. Advanced users are also welcome to come, bring your gadget, and even share your experiences with these devices. Class will still be held every Tuesday morning at 9:30am in the Library Annex. Hope to see you there.   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

Capture an image of EXACTLY what you see on the screen. Works great if you have an error message you want to save for your computer repair guy to see. Want to print something on the screen but there is no print icon or option. If you've been sent a slideshow and there is a picture you want to keep. Or for any other reason. To capture the image 1. push print screen on the keyboard Place the captured image in your computer for safe keeping 2. Open Word 3. Go to edit and choose paste 4. the image will appear on the page 5. Save, file or even print the page   Explore Bing Maps maps.bing.com A new way to see a map. Click the Blue Man to get streetside views. Add Map Apps to enhance your map experience (bottom left) like choosing worldwide telescope to see the stars. or streetside photos to see flickr images of the area you are looking at   Pivot from Microsoft works for Windows Vista and 7 www.getpivot.com Displays information on the web in a graphical way vs. conventional text sea...

http://sftowershelp.blogspot.com I use Mac Mail and receive SMTP error messages, what can I do 1. open mac mail 2. go to preferences 3. click accounts 4. below beside SMTP make sure there is only 1 server listed Change text documents to a universal format for any user to open 1. Open the document 2. Go to file and choose Save As 3. Beside File Format 4. Choose RTF or TXT 5. Name the file and click same Customize the Internet Browser Navigation toolbar to include more than just back and forward 1. Place your mouse arrow on the toolbar 2. Hold CTRL and click to get a menu of viewing options 3. Choose customize toolbar 4. A window appears with all the features you can add to the toolbar 5. Click hold and drag icons off the bar to remove them and click hold and drag icons from the window onto the bar to add them 6. close the window when you are done   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.ne...

Windows Update Website (note, must use Internet Explorer to perform updates) http:// windowsupdate.microsoft.com New gadget I introduced in class http://www.engadget.com/2010/03/05/microsofts-courier-digital-journal-exclusive-pictures-and-de/   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

 Setting a custom screensaver to display photos/images of your choice. (famous paintings, photographs of flowers/buildings/ice sculptures, family photos) A screensaver displays when the computer has been idle for a specified amount of time. --Setting up a folder to hold the images you want to display for the screen saver 1. go to the desktop 2. go to file and choose "new folder" 3. title the new folder, "images for my screensaver" ---Finding images to add to the newly created screensaver folder 1. Open the internet 2. Go to google and type in the type of image you want to find 3. Click google search 4. Click "images" on the top left 5. Find an image you want to keep 6. Click on the image--->click "full size image" 7. Hold "ctrl" and click on the image to open a menu of options 8. Choose save image as 9. Save the image to the desktop, if you like you can rename the file so you can identify it later 10. Repeat until y...

SF Towers computer class blog – search (lop left) for answers http://sftowershelp.blogspot.com   Cleaning up your messages in Yahoo It is a new year, so perfect time to clean out/up your inbox. Best practice if you have   more than 40 emails from previous years you don't want to sort through and want to keep, just in case. Create a new folder labeled "emails older than 2010" and move the emails into that folder as storage. 1.    Open Yahoo Email 2.    Log in to your email 3.    Click the add link beside folder on the left 4.    A new folder appears, TYPE out the new name of the folder, "emails older than 2010" 5.    Click the inbox 6.    Choose all the messages from previous years, by clicking the check box beside each email or…click the top most check box to check all the boxes (if needed do a few at a time) 7.    Click the black arrow above beside move and choose the folder to move your checked emails to...