SFCT.NET - Technology Help and Questions Answered

Turn off your computer Hold down the power button for at least 10 seconds -or- unplug the machine Restarting the computer gives it a new reboot/refreshes (apple menu->restart) UPS-uninterrupted power supply (backup battery) Force Quit - allows you to choose applications that are stuck (hold option + command + press ESC) Spotlight - used to find files, applications in the computer Use the Disk Utility to repair disk permissions to improve performance. Find Disk utility Click your Hard Drive Choose Repair Disk Permissions Jumping from one open application to another - Hold Command and tap Tab Change computer settings - Apple menu -> system preferences Change settings specific to the software -> click on the title of the application/software on the top right and choose preferences or settings Remove an icon from the dock -> click hold and drag the icon off the dock into the middle of the screen Add an icon to the dock - > open the application, click hold and choose ...

Class Notes for 2/3/15 PC Class -If the computer is not working properly…. RESTART THE COMPUTER -Restarting the computer – go to the windows flag in the bottom left corner and choose shutdown or click the power icon -When I shutdown the screen tells me it is updating and it doesn't go away, what do I do? WAIT, it will go away eventually -Cannot move the mouse or is the computer not responding. – Pull the power plug OR hold down the power button for 30 seconds   Graphics on the Desktop Folder (looks like a manila folder) or an icon (any other graphic. Could be a document, photo, application, movie, etc.) Folders store and organize icons ------------------ Managing Windows -Move a window – Click hold and drag on the top part of the window -Fill the screen – Double click on the top part of the window OR click the maximize square to the left of the close x OR drag the window to the top of the screen -Compare two windows side by side – Drag one window to the far right of the screen and ...

I have found the disc for installing and the little box that it came in.  A serial number is not anywhere to be found on or in the box, on the sleeve or on the disc.  Opening Adobe Elements and trying to register is TOTALLY INCOMPREHENSIBLE!!  I get nowhere with their easy three step system to redeem the product.  Any suggestions?  Dick 

How can I resolve a computer problem or question without calling a tech?   !Use the Internet! 1. Visit google.com | bing.com | duckduckgo.com 2. Type in your question, error message, or keyword 3. Click Search 4. Scan through the results for the best explanation !Remember to save, as a bookmark (star), any website that had clear and concise explanation for future reference!   Use your taskbar, bottom bar, to switch between open windows.   View windows side by side by dragging the window from the top title bar to the right or the left of the screen.   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

Manipulating/Resizing the Windows Click the Green Dot or place your mouse on the outer edge of the window, when you see two arrows click hold and drag to resize the window Move the window by clicking + holding on the top of the window Download and install bettersnap tool: Windows like function of snapping the window to the right/left or maximize Exit - Full Screen Mode Push the green dot hidden in the top left corner -or- Press ESC (on the keyboard) Access additional features and functions specific to the program you are using. Hold Control + Click what you want to alter Antivirus Sophos Free Stop/start a video Click on the image collection of news newsmap.jp online university courses [MOOC - massive open online course] edx.org coursera.org mooc.org shorter online lessons Khanacademy.org   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

Train your brain Lumosity.com tests=free, games=paid Search Engine Yahoo Google Bing Duckduckgo Ask Change the default search engine. Google Chrome:  1.click on the three bars on the top right 2.choose settings 3.under "search" change the preferred search engine Firefox: 1.On the top bar look for the search box (usually with google/bing/yahoo) 2.Click on the name of the provider 3.Go to "Manage Search Engines" 4.Change your default search engine Price comparison search tool shopping.google.com Video Search Tool  Youtube.com Online Classified craigslist.org Collection of News Content news.google.com Astronomy Picture of the Day by NASA apod.nasa.gov Nov 10 Symantec speaking at Aquatic Park Senior Center call Jan to rsvp 415-725-5869   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

I am considering buying a Dell i3542-3335BK, 4 GB Ram, 500 GB Hard Drive, Windows 7 Home Premium from Amazon.  Will appreciate any comments or suggestions about this purchase.  I have ordered and expect delivery today or tomorrow on a Dell Inspiron Desk Top i3847-5078BK Windows 7 Home, 8 GB Ram, 1TB Hard Drive.  Will be wanting help from you to transfer our data to these machines. I need to order some Flash Drives for this transfer - your recommendations will be appreciated. Dick Brain

iPad class 10-14-14 Show battery percentage remaining 1.tap settings 2.tap general 3.tap usage 4.turn on/off battery percentage Find my device Make sure it is set to be on 1.tap settings 2.tap iCloud 3.tap find my iPhone/iPad To locate, lock, or erase the device remotely Visit iCloud.com Upgrade to version 8 is not required https://www.apple.com/ios/whats-new/ My iOS device is full and I need to make space 1.tap settings 2.tap general 3.tap usage 4.delete the apps you don't need or use   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

PC Notes 10-7-14 I'm receiving messages saying my certificate is out of date or invalid. What is that? A certificate when visiting a website are the credentials of the website that are being verified by your web browser and computer. It is usually just a warning and if you know the site you are visiting is legitimate, proceed. Web Browsers Google Chrome - 1st (visit chrome.google.com to download and install) Mozilla Firefox - 2nd Microsoft Internet Explorer Apple Safari Opera - 3rd *comparing web browers http://en.wikipedia.org/wiki/Comparison_of_web_browsers* Remove warnings Clear the history, cookies, temporary files stored by my Web Browser 1.Open the settings or options for your web browser 2.Choose clear browsing data 3. Choose what to clear Settings/Options can be access by click on the 3 lines or the gear in the top right of your browser window. Reset the homepage to a page you want to see every time you open your browser. 1.Open the settings/options and set the ...

Special Class Device not working properly? Power off or Restart your device Phone/Tablet - Hold the power button down and follow the prompts on the screen Computers - Hold the power button for at least 60 seconds Desktop Computer - Pull the plug Laptop Computer - Pull the plug & remove the battery from the bottom AOL software not logging in properly or delayed Use the web browser to access web mail at mail.aol.com Apple Support 1-800-275-2273 or 1-800-694-7466 How do I choose a phone/tablet? Apple Devices - user friendly Android Devices - affordable Microsoft Devices - syncs with windows When in doubt to find more options…. (PC) Right Mouse Click on the item (Mac) Hold "Control" & Click on the item Have a question use? Type the question into google to see how well it answers it. Alternate search tool http://www.wolframalpha.com   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www...

Macintosh Notes for 9/16/14 Photos To add photos to iPhoto, insert your imaging device (camera, memory card, iPhone)  and if the import option does not automatically open, go to the "File" menu and choose "import", then choose where the photos are stored and click the blue "import" button Computer Stuck????!!!??? Hold down "option" + "command" and tap "ESC" to access force quit Choose the application that is not responding and choose force quit —Doesn't work?— Pull the plug iCloud Backsup your iOS devices and syncs it with your computer Battery Replacement Program for iPhone purchased between September 2012 and and January 2013 Visit: https://www.apple.com/support/iphone5-battery/ What size do I email a photo? If the recipient will only be viewing the image on the screen, medium or large. If the recipient will be printing the image, original is best. Compare iPhone Models http://www.apple.com/iphone/compare/ Use the ...

PC Class 9/2/14 Download Malwarebytes if your computer is behaving strangely www.malwarebytes.org What is the difference between "run" and "save" when downloading a file from the internet? Run - saves the file to a temporary location and opens the file for you automatically (best for 1 time use of the file) Save - saves the file to the downloads folder or another location if you've changed the location. You must then manually locate the file in the downloads folder and double click on it to open. Benefit; the file will always be available in the downloads folder. (best if you want to permanently save the file) Enlarge/Reduce text on the internet ctrl + "+" = enlarge size ctrl + "-" = reduce size ctrl + "0" = original size **When in doubt, RIGHT-CLICK"** Save a photo from an email to edit or print. 1.Right Click on the photo and choose save photo/image 2.Open the saved image to print or edit it Using the Internet as a resource...

Macintosh Class Notes 8/19/14 Flash is used to display animation on a website (typically advertising) There are many well designed sites with animation also. Top 10 - http://www.ebizmba.com/articles/best-flash-sites 24 hour music video - http://24hoursofhappy.com Cuban Missile Crisis - http://cloudsovercuba.com Update your Flash Player when requested 1-Click Download 2-You will be taken to Adobe, the developer of Flash 3-Be sure to REMOVE any check marks beside the partner software 4-Click Download 5-Click the arrow in the top right of Safari to view your downloaded file 6-Double click on the downloaded file titled FlashInstaller 7-Follow the prompts to continue and finish the installation Install Flash Player update manually 1-Visit Adobe.com 2-Towards the bottom right of the page look for "more products" or "Flash Player" 3-Click Adobe Flash Player on the top right to start the download and installation Switch quickly between open Applications / Windows on your Ma...

PC Class - 8/5/14 - New Technology Backup Documents into the Cloud - Cubby.com (5gb of free storage space, create your own folders to backup by dragging and dropping) Backup Photos to Google Plus (must have a Google account) Easily view and share the photos on multiple devices and on the Internet. https://support.google.com/picasa/answer/4392268?hl=en   Watch more than cable on your TV Internet Streaming Devices for your TV plug into the HDMI port and allow access to movies and shows via the Internet Roku - www.roku.com   Apple TV - http://store.apple.com/us/buy-appletv/appletv?afid=p219%7CMSUS&cid=AOS-US-KWM-BTB   Google Chromecast - https://www.google.com/chrome/devices/chromecast/index.html#cc-apps   Amazon Fire TV - http://www.amazon.com/Fire-TV-streaming-media-player/dp/B00CX5P8FC   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

Apps acting strange? Restart your iPad 1) Hold down the power button on the top right corner when you hold your iPad vertically 2) Hold until you see the option to slide to power off your iPad 3) Swipe to power off 4) Wait 2 minutes 5) Push and hold the power button till the apple logo appears 6) Wait for your iPad to turn on Organizing my app icons Tap and hold to activate app edit mode Group a collection of apps While in app edit mode...drag one icon on top of the other to create a group. Rename the group if needed. Remove an app Click on the X beside the wiggling icon. Confirm deletion of app Search for iOS apps of companies you frequently visit online. i.e. Nordstrom, Amazon, Schwab, NY Times Visit the App Store and download the specifically created for iOS If an app is not available for the company you frequently visit on the web, add quick access to the website by making a bookmark on the home screen 1) Go to the page to make a bookmark to 2) Click on the arrow in the box po...