Computer Help for Seniors

Special Class Device not working properly? Power off or Restart your device Phone/Tablet - Hold the power button down and follow the prompts on the screen Computers - Hold the power button for at least 60 seconds Desktop Computer - Pull the plug Laptop Computer - Pull the plug & remove the battery from the bottom AOL software not logging in properly or delayed Use the web browser to access web mail at mail.aol.com Apple Support 1-800-275-2273 or 1-800-694-7466 How do I choose a phone/tablet? Apple Devices - user friendly Android Devices - affordable Microsoft Devices - syncs with windows When in doubt to find more options…. (PC) Right Mouse Click on the item (Mac) Hold "Control" & Click on the item Have a question use? Type the question into google to see how well it answers it. Alternate search tool http://www.wolframalpha.com   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www

Macintosh Notes for 9/16/14 Photos To add photos to iPhoto, insert your imaging device (camera, memory card, iPhone)  and if the import option does not automatically open, go to the "File" menu and choose "import", then choose where the photos are stored and click the blue "import" button Computer Stuck????!!!??? Hold down "option" + "command" and tap "ESC" to access force quit Choose the application that is not responding and choose force quit —Doesn't work?— Pull the plug iCloud Backsup your iOS devices and syncs it with your computer Battery Replacement Program for iPhone purchased between September 2012 and and January 2013 Visit: https://www.apple.com/support/iphone5-battery/ What size do I email a photo? If the recipient will only be viewing the image on the screen, medium or large. If the recipient will be printing the image, original is best. Compare iPhone Models http://www.apple.com/iphone/compare/ Use the &qu

PC Class 9/2/14 Download Malwarebytes if your computer is behaving strangely www.malwarebytes.org What is the difference between "run" and "save" when downloading a file from the internet? Run - saves the file to a temporary location and opens the file for you automatically (best for 1 time use of the file) Save - saves the file to the downloads folder or another location if you've changed the location. You must then manually locate the file in the downloads folder and double click on it to open. Benefit; the file will always be available in the downloads folder. (best if you want to permanently save the file) Enlarge/Reduce text on the internet ctrl + "+" = enlarge size ctrl + "-" = reduce size ctrl + "0" = original size **When in doubt, RIGHT-CLICK"** Save a photo from an email to edit or print. 1.Right Click on the photo and choose save photo/image 2.Open the saved image to print or edit it Using the Internet as a resource

Macintosh Class Notes 8/19/14 Flash is used to display animation on a website (typically advertising) There are many well designed sites with animation also. Top 10 - http://www.ebizmba.com/articles/best-flash-sites 24 hour music video - http://24hoursofhappy.com Cuban Missile Crisis - http://cloudsovercuba.com Update your Flash Player when requested 1-Click Download 2-You will be taken to Adobe, the developer of Flash 3-Be sure to REMOVE any check marks beside the partner software 4-Click Download 5-Click the arrow in the top right of Safari to view your downloaded file 6-Double click on the downloaded file titled FlashInstaller 7-Follow the prompts to continue and finish the installation Install Flash Player update manually 1-Visit Adobe.com 2-Towards the bottom right of the page look for "more products" or "Flash Player" 3-Click Adobe Flash Player on the top right to start the download and installation Switch quickly between open Applications / Windows on your Ma

PC Class - 8/5/14 - New Technology Backup Documents into the Cloud - Cubby.com (5gb of free storage space, create your own folders to backup by dragging and dropping) Backup Photos to Google Plus (must have a Google account) Easily view and share the photos on multiple devices and on the Internet. https://support.google.com/picasa/answer/4392268?hl=en   Watch more than cable on your TV Internet Streaming Devices for your TV plug into the HDMI port and allow access to movies and shows via the Internet Roku - www.roku.com   Apple TV - http://store.apple.com/us/buy-appletv/appletv?afid=p219%7CMSUS&cid=AOS-US-KWM-BTB   Google Chromecast - https://www.google.com/chrome/devices/chromecast/index.html#cc-apps   Amazon Fire TV - http://www.amazon.com/Fire-TV-streaming-media-player/dp/B00CX5P8FC   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

Apps acting strange? Restart your iPad 1) Hold down the power button on the top right corner when you hold your iPad vertically 2) Hold until you see the option to slide to power off your iPad 3) Swipe to power off 4) Wait 2 minutes 5) Push and hold the power button till the apple logo appears 6) Wait for your iPad to turn on Organizing my app icons Tap and hold to activate app edit mode Group a collection of apps While in app edit mode...drag one icon on top of the other to create a group. Rename the group if needed. Remove an app Click on the X beside the wiggling icon. Confirm deletion of app Search for iOS apps of companies you frequently visit online. i.e. Nordstrom, Amazon, Schwab, NY Times Visit the App Store and download the specifically created for iOS If an app is not available for the company you frequently visit on the web, add quick access to the website by making a bookmark on the home screen 1) Go to the page to make a bookmark to 2) Click on the arrow in the box po

PC Notes for 7/1/14 Antivirus & Malware Panda (free - www.cloudantivirus.com) BitDefender TrendMicro Uninstall Software/Applications from your computer 1) Click on the start menu and choose settings/control panel 2) Open the icon titled Add/Remove, Uninstall Program, or Programs and Features (titles vary based on the version of Windows you are using) 3) Locate the software you want to remove and click uninstall above ***WARNING*** If you don't know what the software is, leave it alone! Remove Malware/Spyware Locate the recently installed software by looking at the date the software was installed. Remove all software installed ON the same date. Creating a Shortcut on the Desktop for easy access to files and folders 1) Find the file to make a shortcut to 2) Click with the RIGHT mouse button and drag the icon to the desktop 3) Choose "Create Shortcut" 4) The shortcut appears Customize your Favorites Folder List displayed on the left of any window 1) Find the folder you