Computer Help for Seniors

Macintosh Notes 1/17/17 Searching Emails - Use Email Program i.e. Macintosh Mail, Gmail, AOL, Yahoo Files -Spotlight - Computer Only (Create Descriptive Naming Conventions. i.e. Letter.John.Tax.2017) Information on the Web - Use a Search Tool like Google, Bing, etc. (Be careful when reading search results. Look at the source of the information, in green below the title.) Streaming -  Constant downloading of media to a device, usually related to video and music Dependent on the Internet You Must: A Reliable Internet Connection Hardware that Supports Streaming Computer iOS or Mobile Device Smart TV Roku, Amazon Fire Stick, Apple TV Subscribe to a Content Provider PBS - FREE Netflix - $ exclusive content - The Crown, Chef's Table Amazon - $Prime (includes Video, Music, Books, Free 2 Day Shipping) exclusive content - Goliath Acorn - $ British TV Which Do hardware do I choose? If you subscribe to Amazon Prime = Amazon Fire Stick Apple Devices = Apple TV

Communication Apps -Email - iOS Mail, Gmail/Inbox, Yahoo, Spark -Contacts Email - turn mail on or off Settings Mail Accounts Tap the account Tap the switch, green on = active, off = inactive Why aren't all my settings for the account green? You only need one contacts, calendar, notes active. Typically iCloud has active contacts, calendar, notes, etc. Email your gmail or yahoo, etc If everything is working fine don't make any changes! Try a new email app to manage your inbox Spark can be downloaded from the App Store Open the App Store Tap search on the bottom or the search box on the top Type in Spark Tap search Push get then install Enter your password or put your finger on the home button if you have Touch ID active Tap open when it's done Complete the steps spark asks of you to setup the new email application Update your contacts app and use it as a central system to communicate with others Open contacts Tap the + to create a new contact

PC Notes for 1/3/17 New Year's Checklist Antivirus or AntiMalware Microsoft Security Essentials – Windows 7 Windows Defender – Windows 8 & 10 Sophos Home (Actively Protects your Computer) - https://home.sophos.com/ 1. Create an account 2. Confirm your identity by going to your email and accepting the confirmation 3. Go back to sophos and login 4. Click Add Computer / Install 5. Click on the downloaded file or choose Run/Open 6. Follow the Instructions Malware Bytes (Free to check for Malware, Paid to actively scan) Run this at least once a month Backup System – Save a copy of your files just in case your Hard Drive fails or you get a virus *Online Backup (Paid) - Automatic Mozy, Carbonite, Backblaze *Cloud Storage (Free to a limit then paid) – Needs Setup or to be done manually Dropbox, Box, pCloud *Online Document Creation, Storage - Documents created online Microsoft OneDrive, Google Drive, Apple iCloud *External Hard Drive – Be sure

Macintosh Notes 12/20/16 Email changed to sftowershelp@gmail.com or visit sfct.net for old notes. How can I be sure to see my contacts on all my devices? 1.Use the iCloud/Apple Contacts 2.Be sure Contacts is syncing with iCloud on all your devices Export your address book from your current provider and import it into the Macintosh Address book or to iCloud.com How can I remove a bad email address that continually appears in Mac Mail? Click the Window menu Choose Previous Recipients Find or Search for the contact to remove Click on the contact Choose Remove from List Change the Tools on the Mac Mail Toolbar. Add an add to contacts icon, print, etc. Hold Control and click on the grey area beside the tool icons A menu will appear Choose Customize Toolbar Drag the tool you want onto the toolbar and drag off what you do not want Reset your mac computer password Restart the computer Hold Command and R Under utilities there will be change password What is the Ke

Notes for 12/13/16 iOS Remember to close open tabs in safari to save memory and battery Tap the x beside the title of the tab above Or Tap the double screens on the top right to see a preview of all the open windows Private browsing Doesn't save cookies or your information when visiting a website Press and hold on the screen to get additional options like cut/copy, paste. Jump between multiple apps Press the home button twice Made a mistake? Undo! Shake your device! I've runout of storage Check how much you have Go to settings, general, storage Add more storage by choose iCloud Choose manage storage Select change plan Choose the plan and then buy Entertainment Download the pbs app  Download the YouTube app  Free cell Jigsaw puzzle Crossword puzzle 

Printing on both sides, duplex, when printing from an email attachment (Gmail/Mac/Safari) 0. Click the print icon 0. The print options window appears 0. Click PDF on the bottom right 0. Choose open PDF in Preview 0. Go to the file menu 0. Choose print 0. Be sure double sided is selected 0. Click print Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net Here for you every step of way.

PC Notes for 12/6/16 Browsing the Web Zoom In – CTRL + "+" Zoom Out – CTRL + "-" Back to Original Size – CTRL + 0 How do I choose the best search result in Google? Look at the green website source, NOT the blue/purple title. If the source makes you wonder then don't go there. Surf and search privately/incognito – no cookies, temporary files, history are saved. Click the 3 lines/dots in the top right Choose open new private or incognito browser Surfing the web and a window pops up and doesn't go away, what do you do? END TASK 1) hold CTRL + ALT + Press Delete 2) Choose Task Manager 3) Choose the browser that won't go away/close 4) Choose END TASK Task Manager – shows valuable information about applications, services, tasks using up essential memory or CPU power that could slow down your computer. Note which applications are using the most and seek assistance to remove them. Speech to Text dictation for Word