SFCT.NET - Technology Help and Questions Answered

Apps acting strange? Restart your iPad 1) Hold down the power button on the top right corner when you hold your iPad vertically 2) Hold until you see the option to slide to power off your iPad 3) Swipe to power off 4) Wait 2 minutes 5) Push and hold the power button till the apple logo appears 6) Wait for your iPad to turn on Organizing my app icons Tap and hold to activate app edit mode Group a collection of apps While in app edit mode...drag one icon on top of the other to create a group. Rename the group if needed. Remove an app Click on the X beside the wiggling icon. Confirm deletion of app Search for iOS apps of companies you frequently visit online. i.e. Nordstrom, Amazon, Schwab, NY Times Visit the App Store and download the specifically created for iOS If an app is not available for the company you frequently visit on the web, add quick access to the website by making a bookmark on the home screen 1) Go to the page to make a bookmark to 2) Click on the arrow in the box po...

PC Notes for 7/1/14 Antivirus & Malware Panda (free - www.cloudantivirus.com) BitDefender TrendMicro Uninstall Software/Applications from your computer 1) Click on the start menu and choose settings/control panel 2) Open the icon titled Add/Remove, Uninstall Program, or Programs and Features (titles vary based on the version of Windows you are using) 3) Locate the software you want to remove and click uninstall above ***WARNING*** If you don't know what the software is, leave it alone! Remove Malware/Spyware Locate the recently installed software by looking at the date the software was installed. Remove all software installed ON the same date. Creating a Shortcut on the Desktop for easy access to files and folders 1) Find the file to make a shortcut to 2) Click with the RIGHT mouse button and drag the icon to the desktop 3) Choose "Create Shortcut" 4) The shortcut appears Customize your Favorites Folder List displayed on the left of any window 1)...

Customizing your browser's Top Sites, Bookmark Bar, and Bookmark list Go to the website you want to add Click hold and drag the website icon, displayed in the address bar, to the location you want the website to be displayed (book=bookmarks, set of boxes = top sites, bar below web address = bookmark bar) OR Hold Command and press D to open the bookmark menu OR Click the + to the left of the website address Customizing the Top Sites -Click, hold and drag a window to move its location -hover your mouse on the top left of the website square to reveal x=delete and a pin=save site Use TABS to have more than one website open at a time -Click the + on the top right to open a new tab and navigate to the page you want o view. -Click on the related tabs title to view the page in the tab. -Click on the small x in the top left of the tab to close the tab. Using the Bookmark bar effectively Create a folder to store a group/collection of bookmarks 1. Right click or hold control and ...

Telephone Computer Help Scams **Beware do not EVER give anyone access to your computer** Even if they say you've been compromised, they are calling from Microsoft/Yahoo/AOL, it's FREE. Contact Jason, sftowershelp@yahoo.com, 415-240-4843 to discuss your problem. Move a file from one folder/location to another 1) Click hold and drag the file to the DESKTOP 2) Open where you want to put it 3) Drag the file into the new destination —————— Surfing the Internet Effectively Increase/Decrease Text Size Increase Text = hold CTRL/CMD and  tap + Decrease Text = hold CTRL/CMD and  tap - Original Text Size = hold CTRL/CMD and  tap 0 Print = hold CTRL/CMD and  tap P Always look for printable view or print in gmail, aol, yahoo, or other web-based emails to eliminate printing the header and side bars. +Yahoo the printer is hidden under "more" +Gmail and AOL the printer is an icon on the top right of the email +News Articles also have printable view usually group wit...

Macintosh Notes 5/20/14 Changing the view of how your icons appear in a window in the Finder Click on of the four squares near the top of the window to view the files as icons, details, columns, cover/preview Listen to Music Free using iTunes Radio 1. Open iTunes 2. Click Radio on the top left, be sure you are in the library 3. Choose a featured station by click on the icon Add and create a new station 1. Click the + beside My Stations 2. In the search box type in the composer, genre, artist you want to create a station for 3. Choose the station you want from the list and it will be added to My Stations Delete a Station 1. Click on the station to delete 2. Go to the "edit" menu 3. Choose "delete" System Volume vs. Application Specific Volume (iTunes, Youtube, DVD, etc) The volume buttons on the keyboard and on the top bar of the screen near the clock control the computer's volume. Application specific volume can be found as a slider in the ...

iPad Notes 5/13/14 What is Airplane mode? Turning Airplane mode ON, turns off all wireless connections, including wifi, data and bluetooth. To access Airplane mode go to settings turn airplane mode off or on or swipe your finger from the outside bottom frame to the middle of the screen the control panel opens tap the first of the five icons in a circle to turn airplane mode off and on Understanding the connectivity icons on the top right of your iOS device 5 dots = cellular data connection (Verizon, ATT, Tmobile, Sprint) connection usually is an additional monthly cost arcs stacked = wifi connection When traveling internationally, be sure to turn off cellular data go to settings tap on "cellular data" turn off cellular data, no color Search for an app or item put your finger in the middle of the screen swipe down type in what you are searching for Apple now has Internet Radio built into its Music App and iTunes Open the "Music" app tap radio on the ...

Notes for PC Class May 6, 2014 Internet Explorer Security Flaw, recommend using Google Chrome http://chrome.google.com 1) Click Download 2) Choose to install 3) Choose Run 4) Follow the steps Listen to Music on pandora.com View news at sfgate.com sfchronicle.com (subscription) Make words on the screen larger hold CTRL & press + smaller hold CTRL & press - back to original size hold CTRL & press 0 Use tabs to multi-task, listen to music, read the news and play a jigsaw puzzle Create a new tab 1) Click on the blank square to the right of the tabs on the top Close a tab -Click on the X on the tab Customize the Homepage to include all the tabs you use daily 1) Open all the pages you want as your homepage in their own tabs 2) Click on the gear/sprocket 3) Choose Internet Options 4) Under Homepage, choose use current 5) Click OK, Done Windows XP Users Remove Microsoft Security Essentials and Replace with Panda Cloud Antivirus http:...

Microsoft Security Advisory 2963983 This topic has not yet been rated Vulnerability in Internet Explorer Could Allow Remote Code Execution Published: April 26, 2014 Version: 1.0 On this page General Information Advisory Details Advisory FAQ Suggested Actions Other Information General Information Executive Summary Microsoft is aware of limited, targeted attacks that attempt to exploit a vulnerability in Internet Explorer 6, Internet Explorer 7, Internet Explorer 8, Internet Explorer 9, Internet Explorer 10, and Internet Explorer 11. The vulnerability is a remote code execution vulnerability. The vulnerability exists in the way ...

  Flash update fixes bug unrelated to IE zero-day flaw Adobe and Microsoft patch a critical zero-day security flaw in Adobe's Flash Player that is actively being used to target Windows users, but the bug is different from an unpatched hole in Internet Explorer. Read more

Give IE the heave-ho until Microsoft patches zero-day HOMELAND SECURITY: Don't use Internet Explorer due to bug

Macintosh Shortcut/Command Key Quick Guide   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

HP Technical Support Phone 800-474-6836

HP Officejet 6500 Wireless will not print with black ink Unplug the printer at the back Wait 30 seconds Hold the # key and the number 6 key at the same time (I've read # key and number 3 works also, but didn't for me) Plug the power cable back into the back of the printer.  Hold those two buttons until the device turns on and then off again. Wait for the printer to prepare itself and follow the prompts on the printer screen

Heartbleed Bug - over 500,000 websites were vulnerable to getting their users' details and information compromised. Some websites compromised www.yahoo.com, www.netflix.com, www.officedepot.com What to do? Change your password on websites that were vulnerable to the Heartbleed Bug ONCE they notify you that they have fixed the vulnerability. How can I check if a website is vulnerable to the Heartbleed Bug? visit  https://lastpass.com/heartbleed/ What can I do to protect myself in the future? Create different passwords for each website by developing a simple rule for passwords. i.e. my password is Abcde$2345 (note the capital letter, punctuation, and 10-digit minimum) - then add the name of the website the password is related to Abcde$2345amazon, Abcde$2345yahoo, Abcde$2345netflix Reduce the paper clutter Scan your documents into the computer and shred your paper. Recommended scanner Fujitsu ScanSnap ix5000 - straight though paper feed, fast double sided scanning, can detect document...

  PC Notes 4-1-14 Going Green - reducing paper statements/bills/clutter Request Electronic Statements from your bank or brokerage firms Access the statements online e-Bills - electronic bills sent via email or directly to your online bank Register with the company sending you the bill or Register with your bank the company you want to receive the e-bill from Still insist on receiving paper bills in the mail…then clear the paper clutter by scanning the documents/bills/statements. Recommended Stand alone Scanner Benefits - fast, automatically detects orientation and size, scan 2 sides at once, straight through paper feeder Fujitsu Scansnap ix500 Scan more than documents/bills, scan your photos to share with others in a digital format they are accustomed to. Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net