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PC Notes for 9/5/17 Do I need to turn off my computer? You should not leave your computer ON (picture on the screen) all the time. Why? The mechanical parts, the hard drive and fan can wear out faster. But my computer is slow to start after I shut it down! Put your computer to sleep instead of shutting it down. Setting up sleep: 1. Open the Control Panel (Click on the Start Flag, bottom left, and click the control panel icon in the list OR type in "con" to search for the control panel) 2. Search for the Settings for Sleep (Type Sleep in the top right box to filter the settings that appear) 3. Click on the result for changing when and how the computer goes to sleep to access settings for time after the computer is inactive. Recommendation 30 minutes. Click Save or Apply Searching in the computer! Use your Guide on the Internet for how to use the Computer is….Google Search for an application on the computer. 1.Click the the Start Men...

Special Class 8/29/17 Hacked?!? What is it? Compromised/Intrusion How do I know if I have been hacked? Different Types of Malicious Software Malware (surfing the web) Advertising tricking the user to buy something, usually related to a virus or computer service Ransomware (surfing the web) Locks your computer with the ability to unlock it only if you pay $$ Trojans (Operating system specific, email, or download) Behind the scenes logging and tracking everything you do and type Virus (Operating system specific, email, or download) Delete or corrupt data How can I avoid Malicious Software? Originally Macintosh computers were less likely to be affected. Because there are fewer Mac computers in the world but more Microsoft Computers. Protect yourself with antivirus or anti malware. PC - Malware Bytes (Paid Version) Macintosh - Sophos (Free) Learn more about the "Dark Web" watching the Deep Web http://www.imdb.com/title/tt3312868/ Watch for FREE with your Amazon Prime Account http...

Sync and Manage Audio Playlist Remove a playlist on a device 1.Choose the playlist 2.Tap the red dot 3.Choose remove Choose which playlist to sync from the computer 1.Connect the device 2.Open iTunes 3.Click the icon on the top right that resembles the device 4.Click music 5.Check the playlist to add to your device Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net Here for you every step of the way.

Macintosh Notes 8/22/17 My Computer is acting strange, what's wrong? If you think you have a virus, download a FREE antivirus software 1.Go to Google, Type in "Sophos antivirus Mac" 2.Remember the first 2 results are ADS 3.Also look at the website address/URL in green to confirm the source 4.Click Get Started 5.Register with Sophos and create a password (write it down) 6.Look in your email inbox for a verification email and the link to download the software 7.Then double click on the software to install it 8.The Sophos Icon appears on the top right bar beside the clock 9.Click the icon to open the software and run a manual scan If you feel your computer's performance has degraded since Sophos was installed, remove it. 1.Click Spotlight (magnifying glass top right corner) type in sophos 2.Click Remove Sophos If you use Firefox Update to the newest version! 1.Visit www.firefox.com 2.Click Download 3.Open the downloaded file (dmg) 4.The window opens with the firefox icon...

Change hearing aid settings (audio or call to hearing aid) 0. Open settings 0. Go to general 0. Go to accessibility 0. Scroll down to hearing aids 0. Audio routing, change related options Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net Here for you every step of the way.

PC Notes for 8/1/17 Troubleshooting Processes Issue: I Can't Open an Email Attachment! Understand the likely steps: 1. Receive the email with attachment 2. Click on the attachment to start the download Does not work, Internet Browser is Out of Date / / try to access the same email attachment in a different Internet browser (i.e. Firefox, Google Chrome, etc.) Look carefully to see if it automatically downloaded as it does in Google Chrome, seen on the bottom left, and sometimes in Firefox, seen in the top right 3. Successfully download/save the attachment to the computer 4. Opens properly with the required or compatible program Need the correct program, search Google for a program that opens your file. Search using the files 3 letter extension after the . DO NOT OPEN ATTACHMENTS FROM PEOPLE/COMPANIES YOU AREN'T EXPECTING EMAILS FROM! ex. Sorry we missed you, click here for a shipping receipt Your invoice wasn't processed properly Thank you for ...

Special Class 7/25/17 Streaming & What you will need #1. Internet Connection #2. Get your TV connected - by having a Smart TV with Wifi Built in or by buying a device to connect your tv Roku -  less than $100 Amazon Fire Stick - $50 (choose this if you have Amazon Prime) Apple TV - $150 (choose this if you want to mirror your computer/iOS content on the TV) Google Chromecast - $35  DVD with WiFi Capability -$80 ****Why would I choose one device over the other?**** Which service do you want to subscribe to? PBS - Any of the devices Netflix -  Any of the devices Amazon - Firestick, Roku, Chromecast Acorn - Roku, check others Once you pay for streaming on your device, you can also use the same subscription to stream on your other devices, i.e. iPad, iPhone, Mobile Device, Computer, etc. #3. Connect to a Streaming Service PBS - FREE Netflix Amazon Prime HBO   Jason Dare Computer Trainer 415/240.4843 learn@sfct...

What do you need to stream on your PC? PC Computer Active Internet Connection, like SFTInternet 5 (faster connection) Speakers ($15-$25 at Staples, plug the jack into the GREEN plug) Headphones if you prefer Visit Websites like www.zootradio.com to listen to classic radio shows. Go to www.youtube.com , the number one source for streaming content, video and audio, to search for content you want. Click on the search bar on the top and type in what you want to find. **Remember to look at the time show on the bottom right of the video to see if the result is the entire show you are looking for** Controlling Audio/Video Stop = push the space bar, or click on the video, or click the II two vertical lines Play = push the space bar, or click on the video, or click the triangle pointing to the right Fill the Screen/Video Full Size = bottom right icon on the video Make a shortcut on your desktop to save a video/audio link 1. Go to the page with the content you...

Google Drive #2 Transferring files from the computer to Google Drive 0. Open chrome 0. Go to google drive 0. Open the folder you want to move contents to 0. Click on the finder icon (smiley face bottom left of dock) 0. Find the contents you want to move to google drive 0. Drag the folder or document into the white window with the files in Google Drive Delete an unwanted file ex. ds 0. Hold down control 0. Click on the file 0. Release control 0. Choose remove Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net Here for you every step of the way.

Google Drive Login to google or go to http://drive.google.com Items are stored in My Drive If you are looking for something sent to you, click Shared with Me Creating a folder 0. Click New 0. Click folder 0. Name the folder Share the folder 0. Click My Drive 0. Click the folder to share 0. Click the person with the plus on the top right 0. Enter the email address with whom to share the folder 0. Choose specific access privileges, view only or edit 0. Click Done To view and edit sharing privileges Click the person and the +, then click Advanced Easiest way to share 0. Click the folder to share 0. Open sharing 0. Click advanced 0. Who has access...change 0. Choose anyone with link 0. Click save 0. Double click on the http:// link 0. Copy the link 0. Open a new email 0. Paste into the email Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net Here for you every step of the way. ...

PC Notes 6/6/17 What is IP? IP can mean Intellectual Property but more commonly is related to Internet Protocol. IP is the number assigned to each electronic devices on a network/internet. It is the identifier of the device, besides its MAC address. Change the Login Screen / Lock Screen Photo (windows 10) 1. Open the Settings 2. Type in the search bar Lock Screen 3. Choose the best match 4. Change the picture with the pull down below background Search for solutions in Windows 10 directly using the start menu or o (Cortana) 1. Click the start menu logo (bottom left) 2. Type in what you are looking for 3. Keep the description simple What is Cortana? Voice activated commands in Windows 10 Setup hands free activation using settings for Cortana. "Hey Cortana" Do I need to upgrade to windows 10? If your system isn't broken don't fix it. Most users upgrading don't have problems but you don't want to be the few that do. *Desktop use...

Buying music on iTunes and syncing it to the iPod 0. Open iTunes 0. Tap store on the top middle 0. Type in the search on the top right what you are looking for 0. Find the correct song or album to buy 0. Tap the price to buy Sync your device 0. Connect your device 0. Click on the icon on the top left that resembles an iPod 0. Click music 0. Choose selected playlist, etc 0. Choose the playlist or songs you want to sync 0. Click apply on the bottom right 0. Click done  Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net Here for you every step of the way.

Macintosh Notes 5/16/17 Customizing your Macintosh Computer Change the desktop picture to your choice Click the apple menu Choose System Preferences Click "Desktop and Screensaver" Click the "desktop" tab Choose a picture you want Choose a new folder with your collection of photos Click the + Find the Folder Click Choose Check change picture every 5 minutes to see a rotating collection of photos as the desktop image Change your computer into a dynamic photo picture frame Click the apple menu Choose System Preferences Click "Desktop and Screensaver" Click the "screensaver" tab Click "Source" to choose a preset collection of images or to select your own folder of images Choose the effect you want on the left Choose when you want the screensaver to be activated beside "start after" Keep your new screensaver on all the time, be sure to change when your screen turns off in the energy saver settin...