SFCT.NET - Technology Help and Questions Answered

Need to change your payment information or get information about an order or product? Call the company by getting the phone number via Google Go to www.google.com Google Search the world's information, including webpages, images, videos and more. Google has many special features to... Type in the search "Verzion Phone Number" or "Amazon Phone Number" Tired of following prompts on the phone or being on hold. Avoid difficulty understanding the service reps. Try chatting with the company. Go to www.google.com Type in the search "Verizon Chat" or "Amazon Chat" Follow the link and prompts to initiate the chat. How about searching for someone on the Internet? Because of privacy it is very difficult to find information about people on the internet. Unless they are a professional that has their information clearly available for the world to see. If you do search BEWARE not to get into a "pay for more details" sca...

New Safari! Learn More Safari Safari Safari is faster and more energy efficient than other browsers. You can shop safely and simply in Safari on your... Improved Security Faster Browsing How to update 1.Go to the Apple Menu 2.Choose App Store 3.Click "updates" above 4.Update the software listed Syncing between all mobile devices 1.Go to the Apple Menu 2.Choose System Preferences 3.Choose iCloud 4.Be sure there is a blue checkmark on Safari and Keychain Using Tabs to Multitask Click the + at the far right of Safari Choose File -> New Tab Hold Command and Press T Pin a Tab Click hold and drag the tab to the far left until it turns into an icon Open the Sidebar - Reveals Bookmarks and the Reading List Click on the icon that looks like two rectangles to toggle the Sidebar Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 3145 Geary Blvd, Suite 457 San Francisco, CA 94118 www.sfct.net

Have a suspicious email? Forward it to Jason to confirm your suspicions. Concerned about security? Setup 2 step authentication  For AppleID Go to Settings Tap your name on the top Tap security Type in your password Turn on 2-step authentication **important be sure to send text message to a Mobile phone or phone call to home phone Confirm the code they send you For your email Login to your email on a computer or download the app from your email provider Tap your name to access account info or settings Find the option for security or login Turn on 2-factor authentication Secure your financial institution Ask if they have 2-factor authentication  If yes, log in and access your account profile and then security Manage spam better on iOS by downloading the email app developed by your provider from the App Store. I.e. gmail, yahoo, hotmail, aol  Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 3145 Geary Blvd, Suite 457...

Change the homepage of my Web Browser (Edge, Firefox, Chrome, etc) 1. Click the three dots or lines on the top right side 2. Choose Settings 3. Choose set homepage to a specific page 4. Type in the website you want, www.bing.com 5. Click Save Ad an ad blocker to your web browser 1. Click the three dots or lines on the top right side 2. Choose extensions of add-ons 3. Choose to visit the store 4. Search or find an ad blocker you want to add 5. Choose get or add The ad blocker icon will appear on the top of your web browser window. Click the icon to turn the ad blocker off if needed. My Google Contacts has changed, where are the groups. Switch back to the old Contacts by clicking on the bottom left. Create a Group in Old Google Contacts 1. Click New Group 2. Type in the Name 3. Click the name of the group on the left 4. Click the profile with the + on the top to add contacts to the group C...

Accessibility Tools Mouse not responding as you expected? Try a new mouse. Roller Mouse https://www.amazon.com/RollerMouse-Red-Ultimate-Ergonomic-Mouse/dp/B00DE83RSC/ref=sr_1_1_sspa?ie=UTF8&qid=1535506470&sr=8-1-spons&keywords=roller+mouse&psc=1 Touchpad https://www.amazon.com/Jelly-Comb-Multi-Touch-Navigation-Interface/dp/B07DMG7TZX/ref=sr_1_8?ie=UTF8&qid=1535474373&sr=8-8&keywords=trackpad Trackball https://www.amazon.com/s?url=search-alias%3Daps&field-keywords=trackball Improve the sound clarity of your TV Add a Sonos Soundbar (That also includes Amazon's Voice Activated Alexa) https://www.sonos.com/en-us/shop/beam.html Bluetooth wireless headphones https://www.amazon.com/Avantree-Wireless-Headphones-Bluetooth-Transmitter/dp/B072V3478X/ref=sr_1_1_sspa?ie=UTF8&qid=1535506757&sr=8-1-spons&keywords=bluetooth+headphones+for+TV&psc=1 Get a wireless transmitter for your hearing aids. (Otic...

Class Notes 8.21.18 A resident is printing to my printer how do I stop it. Talk to the resident and advise them they are printing to the wrong printer. Disconnect WiFi on your printer and hardwire it to your computer (turn off AirPrint, Bluetooth or Direct Printing) Side Note: Turn off any Sharing on your Mac System Preferences -> Sharing -> NO checkmarks Emails not printing correctly When using Webmail via Safari, Chrome, Firefox, etc to access Gmail, Yahoo, Outlook, Aol, look for a printer icon on the top right of the email or for Outlook the three horizontal dots. DO NOT USE File and then print or command + P Printing a large photo in Macintosh Mail, Double Click on the photo to open the photo in Preview -> then print as needed (!Remember to change the scaling to reduce the size!) Do I update? If it's not visibly broken, don't fix it. Wait a month and then go ahead. Be careful not to UPGRADE which replaces your current softwar...

Special Class Notes 7.24.18 Artificial Intelligence Google's Duplex - sets up appointments via the phone for you What is Google Duplex? — features, release date, and more What is Google Duplex? — features, release date, and more Google Duplex is awesome and scary at the same time. Here's everything you need to know about it. Google's experiments with AI AI Experiments | Experiments with Google AI Experiments | Experiments with Google Celebrating Creativity and AI App for Low Sight Users that interpret their surroundings Seeing AI | Talking camera app for those with a visual impairment Seeing AI | Talking camera app for those with a visual impairment Instantly translate written text to another language Download & use Google Translate - Android - Google Translate Help Download & use Google Translate - Android - Google Translate Help You can translate text, handwriting, photos, and speech in over 100 languages with the Google Translate app. Or ... Jason Dare Computer T...

BEWARE OF PHONE AND EMAIL SCAMS If ANYONE contacts you about your computer and offering assistance, tell them "I DON'T USE A COMPUTER!" Lookup the owner of a phone number, Reverse phone lookup Go to Google Type in Reverse Phone Lookup Skip the "Ads" Choose a match like, 411.com or reversephonelookup.com Type in the phone number to lookup If you get an email, DO NOT CLICK ANYWHERE on the EMAIL Verify the sender of the email is from the company from where they say they are from. If you use Macintosh Mail: Hover your mouse arrow over the sender's name Click on the v to show more information about the sender Webmail like Yahoo or Gmail now show you the full email address of the sender. ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Customize your Safari Favorites for Easy, Quick Access Safari favorites are found when you click on the address bar on the top of a web page, a list of square icons appear which are the  bookmarks in ...

PC Notes 7/3/18 Make the screen the full size of the window. Double click the top part of the window you are trying to change the size of. Drag the window, from the top bar, to the right or left sides of the screen to have 2 windows side by side. Passwords and Security Do you bank or access financial institutions online? Setup 2 step authentication for extra security. Activate your alerts in your profile. Don't forget to right click. Old ideas to invest repackaged in a new format. Better rates than CDs - https://www.bankrate.com/cd.aspx Crowd-funded loans – www.peerstreet.com Rental Properties – www.roofstock.com Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 3145 Geary Blvd, Suite 457 San Francisco, CA 94118 www.sfct.net

Try Siri on the Macintosh Computer Access it by clicking the top right icon near the clock or the icon on the dock. Setup a shortcut key in the Siri settings. Apple->System Preferences->Siri Access the list of commands in the link below to have Siri compose and send emails, find files in the computer, open websites, read your emails, and more. Use Siri on the Mac! A List of Mac Siri Commands Use Siri on the Mac! A List of Mac Siri Commands Now that macOS Sierra has Siri built directly into the Mac operating system, you're probably wondering what exac... Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 3145 Geary Blvd, Suite 457 San Francisco, CA 94118 www.sfct.net

Watch Streaming Video Go to the source of the video, ex. www.pbs.org PBS: Public Broadcasting Service Watch full episodes of your favorite PBS shows, explore music and the arts, find in-depth news analysis, and mor... Search for the content or title you want. ex. Acorn Choose the show to watch from the results that appear Volume on a video can be controlled in TWO places 1. on the computer/device, PC volume is on the bottom right, MAC volume is on the top right 2. Volume icon on the video Need a manual, reference for an electronic device? Look it up on Google Search for "Manual" the manufacturer and model of your device **Be sure to look at the source of the content in green to be sure it is coming from the manufacturer and not a website trying to infect you with malware** Look for a PDF format (digitized version) and save it to the computer for future reference by going to the bottom middle and clicking the arrow pointing down. Or Bookmark the p...