Computer Help for Seniors

My Microsoft Office Word/Excel is performing slowly/strangely. Run an office diagnostic to repair it 1. go to the help menu 2. choose "detect and repair" 3. follow the prompts OR if you have a newer version 1. go to the start menu (or flag in the lower right corner) 2. go to "all programs" 3. find the "office tools" folder (might be in the office folder) 4. open "microsoft office diagnostics" 5. follow the prompts   Free Photo Management and Editing (you can also use it for scanned images/documents) picasa.google.com locates all the photos in your computer, organizes them, and has face recognition   If you want to edit clip art in word, right click on the image and choose "edit image"   How do I know my antivirus is working? Look at the icon that represents the antivirus software you have installed in, by looking at the bottom right If it has a yellow or red icon on it, it needs your attention, click on it twice to o

Streaming (downloaded) Video from the Internet www.hulu.com www.netflix.com xfinitytv.comcast.net www.kqed.org including ( www.espn.com , www.cnn.com , www.foxnews.com , www.bbc.com ) *Create a new email account Go to gmail and click "Create an Account" on the top right Follow the steps *How can I notify everyone of my new email address Create a new email add your new email address to the to and in the BCC add everyone from your address book, fill out the message and send *If an email is stuck check your outbox, open the message and confirm the email address is entered correctly *Sending Attachments – Create a new email message, attach a document by clicking the paper clip/attach file/insert->file, locate the file to attach which should be on the desktop or in My Documents/Documents   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

Back to the Basics Terminology PC vs Mac – PC (Personal Computer) is any computer not manufactured by Apple OS – Operating System, software that controls all functions of the computer, i.e. Microsoft Windows, Macintosh OS X, Ubuntu/Linux ISP – Internet Service Provider, company who gives you access to the internet, i.e. Comcast, Cognify, Towers Wifi URL – Universal Resource Locator – Website address the companyname.com or companyname.org or companyname.edu or companyname.gov Domain – the .com, .gov, .tv, .whatever that can be purchased through a domain registrar on the internet Program/Application/Software – Set of instructions installed in your computer that allow you to perform certain actions, i.e. Word Processing, Spreadsheets, Games, Internet Browsers, Music Players, Video Players, Photo Management, Database/Information collection Browser – Software used to explore or view pages on the internet, i.e. Microsoft Internet Explorer, Apple Safari, Mozilla Firefox, Google Chrome

Back to the Basics Internet at the Towers and the Wifi upgrade that is happening in April 2012 Wifi will provided throughout the entire building for staff usage. The towers will extend the ability to connect to the internet for residents, for free. What do I need? Your computer must have Wifi capabilities. (Laptops, iPads, tablets, newer Macintosh computers, and all in one PC computers   have Wifi capabilities) How can I check my computer if it has Wifi capabilities? Mac -> go to the apple menu -> system preferences -> network and look for airport, which means you can connect using Wifi PC -> go to the start menu or flag on the bottom left -> go to the control panel -> go to network icon -> look for Wifi If I don't have Wifi on the computer what can I do? Attach a Wifi antenna or contact Jason to setup an antenna for a packaged price Simple explanation The Towers is providing an Internet Wireless Signal your computer needs a receiver to connect to th

Websites to look for answers to your questions www.askleo.com (technology related questions) answers.yahoo.com (general questions) yes, you can ask google, but google won't give you an answer, they will refer you to a website that might have your answer ~How can I bold (or change the format of the font) in an entire document in Word? 1.    "Select All" the text (edit menu->choose select all) or hold ctrl + tap a 2.    The entire page becomes highlighted 3.    Choose Bold (B on the above toolbar) or whatever other format you want 4.    Click anywhere on the white of the document to remove the highlight **If it is only one word or a phrase you want to change the format of, highlight or click hold and drag over what you want change** !!!Important: Type your entire document before you begin changing the formatting (bold, underline, size, style) font!!!!   ~My emails don't appear properly, or the sound for the video doesn't work, or the page doesn't

shoutcast.com artsandlettersdaily.com Copy & Paste 1. Click or highlight what to copy 2. Hold down ctrl(pc) or command(mac) 3. tap the letter "c" 4. Click where you want to place the text 5. Hold down ctrl(pc) or command(mac) 6. tap the letter "v" 7. your text should appear Easiest ~$65/year www.carbonite.com www.crashplan.com www.mozy.com www.icloud.com - iphone/ipads(2GB Free) Easy ~$100/one-time equipment cost External Hard Drive word processing, email, financials - 500GB photos, music, video more than 1000GB(1TB) Windows - Windows Backup Macintosh - Time Machine Clean up your desktop and Documents 1.Create a new folder named "Archived Files from 2011" 2.Drag the documents in top of the new folder to move them into the folder and out of the desktop or documents ~~if you ever need to retrieve a document you know where they will be   recommended topics for 2012 (if you have other suggestions, reply and let me know)   photos - printing - edi

Deleting a File a)Drag the document to the trash on the dock or on your desktop b)Select or click on the file -> go to the "file" menu -> choose "move to trash" Deleting more than one file at a time --If grouped together, Click on the first file-> hold "shift"->click on the last file and all the files in between will be highlighted/selected (then delete or move the files) --If the files are scattered throughout documents hold the "apple key/command key" and click on each of the files to highlight/select them (then delete or move the files) View files in a window as a list, columns, icons 1. Go to the "view" menu 2. Choose the style/view you want Organize the files in the list view by alphabetical or chronological order 1. First be sure you are on the list view 2. Click on the associated heading on top to organize it by name or date Create a new folder 1)Go to the "file" menu and choose new folder 2)The new "u