Computer Help for Seniors

What to do if I see…Internet Explorer cannot display the webpage. Do not "Diagnose the Connection" normally won't solve the issue, only there to give you something to do besides throwing the computer out the window. Step 1 - Check to see if WiFi is connected *Look at the bottom right corner where the time is displayed and look for two screens, ascending bars that indicate that you are connected ***No connection indicated by red symbol, lack of lit bars, etc. Check hardware if no connection found       Desktop: Make sure your antennae is plugged in usually on the top or in the rear of your computer.       Laptop: Make sure the WiFi antennae has not been switched off by looking for the WiFi active light       Tablet or Phone: Make sure Airplane is off and WiFi is on Step 2 – Antenna is on and working, check your are connected to the correct signal *Click or hover your mouse over the signal bars and make sure the name that appears is the connection you

Troubleshooting   Try an alternative software Example Macintosh Mail Vs. Mozilla Thunderbird Apple Pages Vs. Microsoft Word Vs. Open Office Safari Vs. Firefox Vs. Chrome Vs. Opera   Attachments -Look for "attach", "insert", paper clip -Might be in the "file" menu (Macintosh Mail) Files to attach are typically saved on the "desktop" or in "documents" !!----Macintosh Mail---->drag the file and drop it into the email **Remember what you see is not always what people will see/get, but the attachment will be there** --Resend an attachment sent to you via email (2 options) 1-Forward the email, which will include ALL the details of the original email 2-Download the attachment and then send it with a newly created email   How do I transfer some photos from my computer (iPhoto) to my iPad? A FEW PHOTOS, email the photos to yourself as an attachment and then tap and hold on the photos on yo

Calendaring on the Computer *Macintosh users - use iCal on the dock (looks like a calendar sheet) *PC or Mac - Google Calendar - calendar.google.com; or Yahoo - calendar.yahoo.com Add an event: 1. Click on the calendar where you want the new event 2. Type in the event description 3. Push Return or click Create event Change the event: Click hold and drag the event to another time or day slot -or- 1. Click on the event and choose edit to view the event details 2. Change the details as needed Change the View of your Calendar: Look for a bar that lists the different views, Day, Week, Month, etc Delete an Event: iCal - Hold CTRL down and click on the event and choose delete or cut Google/Yahoo - Click on the event and choose "delete" Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

How can I transfer my digital images into the computer from my iPad or iPhone? 1 st Solution Use iCloud – make sure you have iCloud on the computer and that sync photos is checked or is on (apple menu->system preferences->iCloud) 2 nd Solution Email yourself the photos and then download them into the computer 3 rd Solution Connect your device via the USB cord (charging cable without the power adapter) to the computer and sync using iTunes   Changing your Homepage on your Internet browser (Safari, Chrome, Firefox, Opera, etc) 1.    Click the name of the application/browser that you're using (top left) 2.    Choose preferences, options, tools, etc 3.    Find a reference to the "Homepage" (might have to click General) 4.    Change the existing address to the new website address you want as the homepage (i.e. www.google.com, mail.yahoo.com, etc) 5.    Click OK or close window Sync vs. Backup Sync – Mirrors the same file/picture/note in

Shopping for the holidays Gift cards (sent via snail mail or you can print them)/e-certificates (sent via email) are a great idea Amazon (above the search bar) Ebay (scroll down to the bottom left) Google Play – Android Devices (bottom of the screen) iTunes Online Shopping is great to compare prices In class we found ink for $65 on Amazon and the same ink for $102 at Staples Difference of $37! Price compare yourself by using Tabs to jump between different retailers. (Open the internet and hold ctrl/cmd and tap "T", then type in the website you want to view) Google also has a pricing search engine (important have the exact model number) http://www.google.com/shopping On the chart, click the heading of the column to organize the results by specifics like "total price" Miles are available with your frequent flyer programs, look at their website for affiliate programs with retailers. It is a great way to keep your frequent flyer miles active

Upgrade vs. Update Upgrades (optional) usually cost money Updates (recommended) free and repair known issues with common software like the Operating System, Flash, Acrobat, Java. ***Carefully read what is happening to avoid installing Affiliate/Partner software which you may not need***   Backup -   Best Practices 1)    Get an external Hard Drive with One Button Back 2)    Sign up with an online backup service like Carbonite, Mozy   New Kindle Devices release 9/11/12 Illuminated LCD Kindle Fire HD, with 8.9" screen. 2 options. Wifi Only OR 3G for $50/year Whitepaper Kindle eReader 2 options. Wifi Only OR 3G ***recommend WiFi only unless you plan to be away for extended periods of time or want to use your device in the middle of the park   Stop repetitive emails from Companies by unsubscribing or opting-out **Scroll to the bottom of the email and look for a link to unsubscribe or opt-out to stop receiving emails from the company**       Jason