Computer Help for Seniors

I downloaded something off the internet, an attachment, a file, where is it? In the browser, hold CTRL + Tap "J" to open the download window for the browser. To View/Open the File: Click on the item you want to view To Locate the File: Right click on the item and choose open in folder ----------- What to do about SPAM, Junk Mail, Solicitations! Best! Create a secondary email and only give that new email address to those you want to hear from. You can still check your old email inbox whenever you want Unsubscribe – found usually at the bottom of the emails in tiny tiny print Mark as Spam or Block Address Change your SPAM settings to be more aggressive and allow ONLY senders that are listed in your address book into your inbox -------- View recent episodes of TV shows like Downton Abbey Visit www.series-cravings.info (Only click the RED "Click Here to Watch" Link after choosing the show and episode you want to watch.                  Jas

Online Backup-Automatic iCloud (Apple) - Macintosh Computers iPad, iPhone, iOS **Device needs to be setup properly** 5GB of Free Backup iCloud also syncs devices, allows files, music, photos to be accessed from multiple devices. Alternative online backup services Carbonite, Mozy, etc. External Hard Drive Staples, Amazon, Etc. What you don't need to backup! If they are setup properly. Emails (gmail, yahoo, comcast, etc store you emails), eBooks (kindle, iBooks, Nook) What do you need to backup? Documents, Financial Program (Quicken), TurboTax, Photos, Movies, Address, Bookmarks, Music Email - IMAP vs POP IMAP - viewing emails on the provider's computer POP - downloading emails into the computer (*note, the computer can be setup to also save emails on providers server) Keep your computer running smoothly! $900 for 1 year of regular MONTHLY maintenance, 12 checkups and backups of computer Is only $75 per month $15 less than my normal $90/hr rate. Email or Call if you want to get

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Apple Manuals Available Free Online visit -> support.apple.com/manuals Email Tip - Don't worry about cleaning out your inbox, it's a matter of preference. Tip - Use the Email Search function to find emails from or related to what you want to read Can I use iCloud on my computer? Only if you have Mountain Lion 10.8.2 or newer How can i check what version OS I have? 1. Go to the apple menu (top left) 2. Choose "About This Mac" 3. Your OS version will be displayed Do I need to upgrade my computer? Not necessarily. Only if your computer is about 2 years old should you upgrade. If older it might be better to get a new computer that can support the new OS software. Updates = FREE Upgrades = $$$ Do I need iCloud? iCloud is useful if you have more than one device you want to sync information/files on --or-- if you want to use iCloud as backup for files ****TimeMachine is also provided for backup of files if you have an external hard drive**** Jason Dare Computer Traine

What to do if I see…Internet Explorer cannot display the webpage. Do not "Diagnose the Connection" normally won't solve the issue, only there to give you something to do besides throwing the computer out the window. Step 1 - Check to see if WiFi is connected *Look at the bottom right corner where the time is displayed and look for two screens, ascending bars that indicate that you are connected ***No connection indicated by red symbol, lack of lit bars, etc. Check hardware if no connection found       Desktop: Make sure your antennae is plugged in usually on the top or in the rear of your computer.       Laptop: Make sure the WiFi antennae has not been switched off by looking for the WiFi active light       Tablet or Phone: Make sure Airplane is off and WiFi is on Step 2 – Antenna is on and working, check your are connected to the correct signal *Click or hover your mouse over the signal bars and make sure the name that appears is the connection you

Troubleshooting   Try an alternative software Example Macintosh Mail Vs. Mozilla Thunderbird Apple Pages Vs. Microsoft Word Vs. Open Office Safari Vs. Firefox Vs. Chrome Vs. Opera   Attachments -Look for "attach", "insert", paper clip -Might be in the "file" menu (Macintosh Mail) Files to attach are typically saved on the "desktop" or in "documents" !!----Macintosh Mail---->drag the file and drop it into the email **Remember what you see is not always what people will see/get, but the attachment will be there** --Resend an attachment sent to you via email (2 options) 1-Forward the email, which will include ALL the details of the original email 2-Download the attachment and then send it with a newly created email   How do I transfer some photos from my computer (iPhoto) to my iPad? A FEW PHOTOS, email the photos to yourself as an attachment and then tap and hold on the photos on yo

Calendaring on the Computer *Macintosh users - use iCal on the dock (looks like a calendar sheet) *PC or Mac - Google Calendar - calendar.google.com; or Yahoo - calendar.yahoo.com Add an event: 1. Click on the calendar where you want the new event 2. Type in the event description 3. Push Return or click Create event Change the event: Click hold and drag the event to another time or day slot -or- 1. Click on the event and choose edit to view the event details 2. Change the details as needed Change the View of your Calendar: Look for a bar that lists the different views, Day, Week, Month, etc Delete an Event: iCal - Hold CTRL down and click on the event and choose delete or cut Google/Yahoo - Click on the event and choose "delete" Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net