SFCT.NET - Technology Help and Questions Answered

Using the Internet Efficiently Internet=Web What do you look for? Sports Scores Trivia Shopping TV Schedules Museums Restaurants Store Hours Planning a Trip Airlines New Car News Medical Information Accessibility - How do you connect? SF Towers Provides Internet (use Comcast) via WiFi "SFTInternet" -OR- Comcast (Paid), iOS/Mobile Device (Cellular) - Verizon, Sprint, ATT, T-Mobile **Traveling Overseas with a iOS/Mobile Device!!! Buy a sim card in the country you are visiting. Avoid using your service so you don't get charged expensive overseas roaming charges** Web Browser - Software/Application used to access the Internet on a Computer, Mobile Device Ex. Internet Explorer, Edge, Chrome, Firefox, Safari, Opera, AOL Desktop… Install, Firefox by going to www.firefox.com Install Chrome by going to chrome.google.com Does it matter which I use? No not really. But… each has added features. For example, Chrome does not require Flash Plugin Updates Safari, integrates with Macintos...

Install an iOS app 1. Tap the app store square 2. Tap search below 3. Tap to gray bar above 4. Type the app to search for 5. Tap get once you find a match 6. Tap install 7. Wait for the app to download and install 8. Tap open 9. Your app has been installed and is available on the home screen Thank you, Jason Dare Executive Trainer 415-240-4843 San Francisco Computer Training Here for you every step of the way. 

Playing an audio CD using iTunes (PC) 1. Turn on your computer 2. Insert the CD 3. iTunes will open automatically, if not double click iTunes to open it 4. Click the CD icon on the top left 5. Press the triangle to play Import/copy music from the CD to the computer using iTunes (PC) 1. Turn on your computer 2. Insert the CD 3. iTunes will open automatically, if not double click iTunes to open it 4. Click the CD icon on the top left 5. Press import CD 6. Wait while the CD copies, each successful song import will have a green check 7. Remove the CD 8. Click on the music notes on the top left to access your music library Thank you, Jason Dare Executive Trainer 415-240-4843 San Francisco Computer Training Here for you every step of the way. 

Photos on the iPad 1. Tap the camera icon 2. Notice where the camera lens is on the other side 3. Frame the photo 4. Tap the white dot (hold down to take multiple shots/burst) 5. Photo taken View photos 1. Tap photos icon 2. Tap photos on the bottom left 3. Tap the photo to make it bigger 4. Swipe for the next photo Delete a photo 1. Tap the photo 2. Tap the trash on the top right 3. Confirm deletion Send a photo via email 1. Tap the photo 2. Tap the arrow on the top right 3. Choose mail 4. Tap to 5. Type in the email address 6. Tap on subject 7. Type in a subject 8. Tap below the subject line 9. Type in the message 10. Tap send top right

Desktop / Finder —Apple Menu— About this Mac - displays information about the Macintosh Software (Operating System) & Hardware (Hard Drive, Memory etc) **Be sure to keep at least 20% of your hard drive free to keep the computer running smoothly** Need more space to store files, buy an external Hard Drive. Use the Serial Number to lookup computer specifications, like can I add more memory to make it faster, update to the newest operating system, how much can I sell my computer for. 1. Open the Internet 2. Go to Google 3. Type in Macintosh Serial Lookup 4. Click on the first link, everymac.com 5. Click on the Apple menu 6. Choose About This Mac 7. Copy the Serial Number (or click in the middle of the screen if you don't see it) 8. Go back to the webpage and paste the serial number in the box and click Lookup 9. Confirm you are not a robot by clicking the check box 10. Your computer's specifications will appear. To view the complete list click the link at the bottom of the spe...

Mute volume Hold volume button down Control duration before screen goes black Settings General Auto lock Multitasking between apps Push home button twice Tap or swipe to find the app to open Close open apps Push home button twice Swipe the app up to close Split the keyboard in two for easier thumb typing Hold the collapse keyboard button down ( bottom right) Choose split keyboard Hold down the home button to activate Siri Voice commands and requests http://osxdaily.com/2013/02/05/list-siri-commands/ Change Siri settings and turn on hey Siri to avoid pressing the home button General Siri To undo an action. Shake the iPad The window asking you to undo will appear Choose what you want. Speech to text Tap where you want to type On the keyboard push the microphone on the bottom left Speak what you want the device to type Note: you must say what punctuation you want, and new line if you want a new line When you're done pushed done Thank you, Jason Dare Executive Trainer 415-240-4843 San ...

Beware of Phishing Emails 1. Confirm the email address of the sender - hover your mouse over the name, or click on the name to see the full address 2. Confirm the destination of a link in an email. Hover your mouse over the link and the destination website address will appear on the screen or in the lower left corner **When in doubt, delete it. Feel free to also forward the email to me so I can confirm your suspicions. I got an email about my information being compromised. What do I do? lifelock.com allclearid.com experian credit monitor Interesting documentary about how the Internet is being used and the movement of technology http://www.deepwebthemovie.com/#land Managing folders All files are in the Hard Drive. To access the hard drive, open any folder and click my computer on the left. Double click on the hard drive to open it and access the folders. Think of each folder like a freeway exit to a different area of town. To access your files go to user and then to the user that matche...

Special Class Notes 4/26/16 Amazon Fire Stick $40 Stream video content to your TV Subscribe to other services like Netflix, Hulu, HBO, Acorn, etc depending on your preference of content. Why choose an Amazon device vs a Apple device vs a Roku? If you use Amazon Prime = Fire Stick Apple Devices = Apple TV Rook =  Anyone They all do the same thing and you can purchase content as needed. —— Intel Computer Stick $85 a windows 10 computer the size of a pack of gum that connects to your TV via HDMI You do need to purchase a wireless keyboard/mouse to operate the device. Benefits - being able to use and see a computer on a bigger screen, the TV   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

Music, Audio, Sound on the iOS device Download Music Apps Pandora streaming music Soundhound listen and identify music. Show music lyrics Download an app Go to the App Store Type in what you want on the top right Press search Choose the app and tap get or the price to pay Choose install Enter your Apple ID password Open will appear Tap open or find the app on your home screen Search for an app Drag your finger down from the middle of the home screen Type what your searching for above Control sound and volume From the bottom bezel drag up Amplify your sound using a Bluetooth speaker Connect via settings and Bluetooth. Be sure to hold down any button your speaker to start the Bluetooth setup.   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

My Emails Aren't Appearing as they Should First - What is the application/program you are using to view your emails? Example - Live Mail, Windows Mail, Thunderbird, Outlook, AOL etc. or web-based email (uses a browser) - Google Chrome, Firefox, Internet Explorer, Microsoft Edge, Safari Second - Try an alternate application Download Google Earth (Digital Globe) 1. visit earth.google.com 2. Click Download (top right) 3. Agree to the Terms 4. The installation package will download 5. Open the package to start the installation 6. Agree to any security warnings Web version of Maps/Earth maps.google.com Drag the yellow person onto the map to see a view from the street. Visit all of Thailand from the street view   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

3/22 Special Class Notes Budget Friendly Devices Tablet under $125 Lenovo A7 $125 Amazon Fire $50 Chromebook - Laptop with full size keyboard Asus Chromebook $199 Streaming TV Amazon Fire Stick $50 Projector with Speakers and HDMI for hook up for Streaming ViewSonic PJD5133 $275 Smart Lighting controlled by your Smart Device Philips Hue 3 bulbs for $199   Jason Dare Computer Trainer 415/240.4843 learn@sfct.net 1617 Balboa St. San Francisco, CA 94121 www.sfct.net

3/15/16 Macintosh Notes When I delete an email from my iOS device it does not delete from my Macintosh Mail. Why Not? Check how your Macintosh Mail is receiving email. 2 protocols/methods of receiving emails POP & IMAP POP retrieves emails and SAVES THEM TO THE COMPUTER'S INBOX IMAP SYNCS your INBOX (with other iOS devices) with the inbox on the mail server View email account settings: Open Macintosh Mail Click Mail Choose Preferences Choose Accounts Make changes to Macintosh Mail Open Macintosh Mail Click Mail Choose Preferences General Tab -  Change the noises your computer makes when receiving an email, choose automatically send message later when there is an error connecting and sending an outgoing message,  change where attachments are saved Fonts and Colors- Default message font size and style Composing -  Check for spelling errors before sending a message OR check for spelling errors while i type Signatures -  Automatically generate email...

Moving the Taskbar (bar with the start, time, icons) 1. Click hold and drag on the colored area of the taskbar and drag it to where you want Unlock/Lock the taskbar Right Click on the taskbar Choose Lock Taskbar Organize the icons on the desktop 1. Right Click 2. Choose View 3. Choose Auto Arrange Icons Hide the Desktop icons 1. Right Click 2. Choose View 3. Choose Hide Desktop Icons Pin an application to the taskbar 1. Open the Application 2. Right Click on the icon on the taskbar 3. Choose Pin to Taskbar Remove an application from the taskbar 1. Right click on the icon and choose unpin Check your hard drive's health use Crystal Disk 1. http://crystalmark.info/download/index-e.html 2. CystalDiskInfo 6.7.5 3. Follow the standard edition row and CLICK the 3.7 MB under the installer (exe) 4. Wait for the file to download 5. Open the downloaded file to start the installation 6. Click Yes to any windows warning 7. follow the installation steps by clicking agree, next, finish 8. Crystal...

Printers 4 colors - Black, Cyan, Magenta, Yellow Ink levels may be approximate based on the number of pages printed Ink Jet (liquid ink, best for photos, printer is lower cost) Laser (powder toner/ink, best for documents, printer costs more but uses less ink) Dedicated Photo Printer Instant Photo Printing using Zink Photo paper ***Printer not printing properly, update the Drivers and Firmware*** Windows (Drivers and Firmware) - Go to the manufacturer's website and find the link for drivers and follow the instructions Macintosh (Drivers) - Go to the Apple Menu, App Store and Update your software How can I share multiple files or large files? Use a cloud storage solution www.dropbox.com (free, requires registration) Google User - http://drive.google.com Yahoo User - www.flickr.com Amazon Prime - https://www.amazon.com/clouddrive/home/ Photos www.walgreens.com or www.shutterfly.com Games! Games! Games! Puzzle - http://www.jigzone.com...

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