SFCT.NET - Technology Help and Questions Answered

iOS notes 2/14/17 Use the contacts app to communicate with others Add a contact by pushing the + on the top Enter the required information Tap done To communicate with the contact 1 tap the contact on the list 2 tap the method to connect with the contact, i.e. FaceTime, messaging, email FaceTime and messaging from an iPAD ONLY works so long as the other contact has an apple device If you want to video conference with non apple users use Skype. Using Safari efficiently  *use the back arrow, top left, to go back to the previous page(s) *tap the logo of the website to go page to the homepage of the site Use tabs, on top, to view more than one page at a time +, push to open a new tab x to close the tab Navigate to a new website, type the www on the top white bar or type in what you are searching for and then press go or search on the keyboard Press the box with the arrow pointing up to: Print the page Email the page Save the page to your home screen Save the page to your bookmarks Read...

Using the iPad for Communication Purpose and Apps Email - iOS Mail, Gmail/inbox, yahoo Contacts Phone - iPhone app, voip services Chatting/texting - SMS/mms on iPhone, messaging on iPads, Facebook messenger, wechat,  Video chatting - FaceTime, skype, google hangouts Email - turn mail on or off Settings Mail Accounts Tap the account Tap the switch, green on = active, off = inactive Why aren't all my settings for the account green? You only need one contacts, calendar, notes active. Typically iCloud has active contacts, calendar, notes, etc. Email your gmail or yahoo, etc If everything is working fine don't make any changes! Try a new email app to manage your inbox Spark can be downloaded from the App Store Open the App Store Tap search on the bottom or the search box on the top Type in Spark Tap search Push get then install Enter your password or put your finger on the home button if you have Touch ID active Tap open when it's done Complete the steps spark asks of you to set...

PC Notes 2/7/17 My Computer is Running Slow 1. Be sure all unneeded applications, as displayed on the taskbar below the window, are closed. Or 1. Restart the computer Passwords Be sure to date the password when you record it in your "password storage system" Can I use the same for everything? Depends what you are protecting. Shopping, sure. Banking, no. I've entered the password but continually I get a message wrong password. Why? Open another browser and try to access the same account. A. If it works you have the correct password. Visit your accounts security information to see who, where and what has been authorized to access your email. https://myaccount.google.com/security If it doesn't work still, then you might have the wrong password and you will need to start password recovery. Don't panic! Call a Jason or another tech. Have another email address from a company not committed to supporting your emails? Li...

Macintosh Notes 1/17/17 Searching Emails - Use Email Program i.e. Macintosh Mail, Gmail, AOL, Yahoo Files -Spotlight - Computer Only (Create Descriptive Naming Conventions. i.e. Letter.John.Tax.2017) Information on the Web - Use a Search Tool like Google, Bing, etc. (Be careful when reading search results. Look at the source of the information, in green below the title.) Streaming -  Constant downloading of media to a device, usually related to video and music Dependent on the Internet You Must: A Reliable Internet Connection Hardware that Supports Streaming Computer iOS or Mobile Device Smart TV Roku, Amazon Fire Stick, Apple TV Subscribe to a Content Provider PBS - FREE Netflix - $ exclusive content - The Crown, Chef's Table Amazon - $Prime (includes Video, Music, Books, Free 2 Day Shipping) exclusive content - Goliath Acorn - $ British TV Which Do hardware do I choose? If you subscribe to Amazon Prime = Amazon Fire Stick Apple Devices = Apple TV ...

Communication Apps -Email - iOS Mail, Gmail/Inbox, Yahoo, Spark -Contacts Email - turn mail on or off Settings Mail Accounts Tap the account Tap the switch, green on = active, off = inactive Why aren't all my settings for the account green? You only need one contacts, calendar, notes active. Typically iCloud has active contacts, calendar, notes, etc. Email your gmail or yahoo, etc If everything is working fine don't make any changes! Try a new email app to manage your inbox Spark can be downloaded from the App Store Open the App Store Tap search on the bottom or the search box on the top Type in Spark Tap search Push get then install Enter your password or put your finger on the home button if you have Touch ID active Tap open when it's done Complete the steps spark asks of you to setup the new email application Update your contacts app and use it as a central system to communicate with others Open contacts Tap the + to create a new contact...

PC Notes for 1/3/17 New Year's Checklist Antivirus or AntiMalware Microsoft Security Essentials – Windows 7 Windows Defender – Windows 8 & 10 Sophos Home (Actively Protects your Computer) - https://home.sophos.com/ 1. Create an account 2. Confirm your identity by going to your email and accepting the confirmation 3. Go back to sophos and login 4. Click Add Computer / Install 5. Click on the downloaded file or choose Run/Open 6. Follow the Instructions Malware Bytes (Free to check for Malware, Paid to actively scan) Run this at least once a month Backup System – Save a copy of your files just in case your Hard Drive fails or you get a virus *Online Backup (Paid) - Automatic Mozy, Carbonite, Backblaze *Cloud Storage (Free to a limit then paid) – Needs Setup or to be done manually Dropbox, Box, pCloud *Online Document Creation, Storage - Documents created online Microsoft OneDrive, Google Drive, Apple iCloud *External Hard Drive – Be sure...

Macintosh Notes 12/20/16 Email changed to sftowershelp@gmail.com or visit sfct.net for old notes. How can I be sure to see my contacts on all my devices? 1.Use the iCloud/Apple Contacts 2.Be sure Contacts is syncing with iCloud on all your devices Export your address book from your current provider and import it into the Macintosh Address book or to iCloud.com How can I remove a bad email address that continually appears in Mac Mail? Click the Window menu Choose Previous Recipients Find or Search for the contact to remove Click on the contact Choose Remove from List Change the Tools on the Mac Mail Toolbar. Add an add to contacts icon, print, etc. Hold Control and click on the grey area beside the tool icons A menu will appear Choose Customize Toolbar Drag the tool you want onto the toolbar and drag off what you do not want Reset your mac computer password Restart the computer Hold Command and R Under utilities there will be change password What is the Ke...

Notes for 12/13/16 iOS Remember to close open tabs in safari to save memory and battery Tap the x beside the title of the tab above Or Tap the double screens on the top right to see a preview of all the open windows Private browsing Doesn't save cookies or your information when visiting a website Press and hold on the screen to get additional options like cut/copy, paste. Jump between multiple apps Press the home button twice Made a mistake? Undo! Shake your device! I've runout of storage Check how much you have Go to settings, general, storage Add more storage by choose iCloud Choose manage storage Select change plan Choose the plan and then buy Entertainment Download the pbs app  Download the YouTube app  Free cell Jigsaw puzzle Crossword puzzle  ...

Printing on both sides, duplex, when printing from an email attachment (Gmail/Mac/Safari) 0. Click the print icon 0. The print options window appears 0. Click PDF on the bottom right 0. Choose open PDF in Preview 0. Go to the file menu 0. Choose print 0. Be sure double sided is selected 0. Click print Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net Here for you every step of way.

PC Notes for 12/6/16 Browsing the Web Zoom In – CTRL + "+" Zoom Out – CTRL + "-" Back to Original Size – CTRL + 0 How do I choose the best search result in Google? Look at the green website source, NOT the blue/purple title. If the source makes you wonder then don't go there. Surf and search privately/incognito – no cookies, temporary files, history are saved. Click the 3 lines/dots in the top right Choose open new private or incognito browser Surfing the web and a window pops up and doesn't go away, what do you do? END TASK 1) hold CTRL + ALT + Press Delete 2) Choose Task Manager 3) Choose the browser that won't go away/close 4) Choose END TASK Task Manager – shows valuable information about applications, services, tasks using up essential memory or CPU power that could slow down your computer. Note which applications are using the most and seek assistance to remove them. Speech to Text dictation for Word ...

Special Class 11/22/16 Voice Controlled Devices Computers (Operating Systems) Windows 10 (Cortana) bottom left Macintosh Sierra (Siri) top right Mobile Device / Tablet Android Google iOS iPhone/iPad Siri - Push and hold home button Web browser (works on any computer) Google Chrome Apps Google App for iOS Suggest using Google, will never say it doesn't understand you! If you want to try using voice commands look up the device and the related commands online. i.e. siri commands, cortana commands ——Get a standalone voice activated internet enabled device—— Google Home https://www.youtube.com/watch?v=3b89T4VN15c&feature=youtu.be great if you have other google devices or want to control devices in the home Amazon Echo https://www.youtube.com/watch?v=KkOCeAtKHIc&feature=youtu.be recommended for music and audio books integrates with Amazon has plenty of other features like, call an uber car, play hangman, play kdfc, tell me the news, etc. Jason Dare Computer Trainer 415/240.4843 l...