SFCT.NET - Technology Help and Questions Answered

Special Class 3/26/19 Today in the field of education educators need to prepare students for jobs that haven't yet been created. UI vs UX UI = User Interface UX = User eXperience   Save a picture from the internet Right Click [PC] / Control + Click [Mac] on the picture and choose Save As Use the Power and Home [iOS], Grab [Mac] or Snipping Tool [PC] tool to take a snapshot of all or part of the screen Apple supports older products [Vintage and Obsolete] https://support.apple.com/en-us/HT201624 Need to have the newest and best iPhone? Join the iPhone upgrade program and get a new phone every year. https://www.apple.com/shop/iphone/iphone-upgrade-program Apple's March 25, 2019 Keynote showed that Apple is focusing on being a service based company by announcing they will be offering more TV/Media services, News+ and a Payment system. https://www.apple.com/apple-events/march-2019/

Macintosh Notes 3/19/19 Troubleshooting Email First, reset the email settings. (IMAP, POP, SMTP - mailbox settings)     1. Delete your current account         1. Go to System Preferences (under apple menu) and choose "Internet Accounts"         Note. IMAP = Okay to Delete, POP = Don't Delete just Add (check in Macintosh Mail, Preferences, Account)         2. Click the account to Delete if IMAP         3. Click the + to add the account again Have a pacbell.net, sbcglobal.net, or att.net email account and a password that is NOT working? Call Yahoo to reset your password, 800-288-2020 Commonly used DEFAULT Macintosh applications Safari - Internet Browser **Finder** (Open all the time used for Folders and Files)     The Finder icon is the two-toned face on the dock     Use the "Go" menu to jump to a commonly access folder or sta...

Filling out and signing a PDF attachment Click the attachment and then the arrow pointing down to download the attachment Click on the file on the bottom left The pdf will open in Preview Click tools and then annotate Choose text or signature Once you've completed your additions, click File and then Save Note the name on the top middle Send the completed PDF as an email Open gmail and compose an email Click the paper clip Click downloads as the source to where the attachment is Find the file you wan to send Click open The attachment appears Click Send Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net Here for you every step of the way.

Create a Group/Label in Gmail Open Contacts from Gmail, 9 squares on the right and click Contacts Click "create a label" on the bottom left Title the label/group and click OK Click Contacts Find and click on the contact to add to the label Click the 3 vertical dots Click the new label name you created to check and add them to the label/group Click the x Create a new contact Open Contacts Click create contact on the left Insert the information Click Save Click the x Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net Here for you every step of the way.

iOS Notes for 3/12/19 Using Siri to make a phone call Check to be sure Siri is activated  Settings and then Siri  Create a contact to be called  Contacts and then the plus, be unique with the name  Change banners or other notifications  Settings Notifications  Delete a text message, email or voicemail  Swipe to the left Or Press edit and choose which to delete Check what is stored on my iCloud Settings Tap up top your name iCloud Manage storage

I have software in my computer that is causing screens to pop up I don't want and pages to show I don't want. What do I do? Try downloading Malwarebytes, https://www.malwarebytes.com/mwb-download/thankyou/ , and running the software to remove the unwanted malware/adware. After installing deactivate the 14-day premium trial. Premium vs. Free Premium automatically monitors your computer for malware. Free manually run scans to search for malware. Search Google for "How to remove [the name of the software]" You will surely get a response but usually there are way too many steps and in the confusion of the instructions they are trying to sell you a tool. Another option is to use System Restore the computer to a previous state/date before the malicious/adware software appeared. How can I check to see if I have System Restore activated? 1. Click the windows icon 2. Type in Restore 3. Choose "Create a Restore...

Macintosh Mail Access your email with the default email program that comes with the Mac Open the stamp with the bird and you will be guided to enter your email and its password to access your email. +The benefit of using Mac Mail is you won't have ads and you won't have to repeatedly login with your password. Change what you see on the screen by clicking the View menu and choosing show mailboxes to see: Inbox, Sent, Draft, Trash, Junk Outbox will appear ONLY when an email is waiting to be sent. If you have the outbox visible, click it to see if there is an email with an error that cannot be sent. Click the email and delete it and send a new email. Increase the size of the text in the email message Increase = Hold Command & Press + Decrease = Hold Command & Press - Change the overall size of the fonts on the screen Click the apple menu Choose system preferences Choose display Change the scaled options Change just the size of th...

Practice using Siri, voice commands, to perform daily tasks Send an email Open an app Search the web Type a letter Call "bob" Watch TV, Movies using the TV app Listen to Music using the Music app Read and listen to books using the Book app Read the newspaper or magazines using the Newsstand app Rent a movie for $4 Subscribe to a network to watch only their content and not pay Comcast Download the PBS app to watch free content Download the latest Apple manual for free on the book app, search for "user guide" Get the content onto my TV 2 ways Connect via an HDMI wire (you will need the adapter for your mobile device) Get an Apple TV and mirror the screen using WiFi Thank you, Jason Dare Computer Trainer and Repair 415-240-4843 jason.dare@sfct.net  www.sfct.net  http://support.sfct.net  Here for you every step of way.

Buying a printer? Get a printer with a big screen so you can easily set it up. Choosing between an Inkjet and Laser printer Laser printers may cost more but the toner does not need to be replaced as often. Inkjet printers can fail when the nozzles get clogged. Also when buying an inkjet look for one with individual cartridges per color. Try a more secure browser on your computer and phone. Secure, Fast & Private Web Browser with Adblocker | Brave Browser Secure, Fast & Private Web Browser with Adblocker | Brave Browser Welcome to the new Brave browser. Experience a faster, more private and secure browser for PC, Mac and iOS and A...

Macintosh Notes 1-22-19 It's the new year, try using your Calendar on the Computer Open the calendar and click the Day, Week, Month, Year above. Double click on the day and time for when you want to create a new appointment. Type in the Name of the appointment Drag the appointment up or down to change the time. Click on the appointment and then click Delete to remove it The great thing about using the calendar on the computer is that it syncs with your mobile devices. (To Check, Go to System Preferences, iCloud, Calendar should be Checked) You can also print different views of the calendar. File -> Print Change the notifications that appear on the top right of your computer. Go to the Apple Menu Open System Preferences Choose Notifications on the left Find the Application you want to manage the notifications for and make the needed adjustments Note-No Banner=None, Banners=Temporary, Alerts=Stays on until you click it Turn off...

Beware of phishing/scam emails Fake emails will be sent saying you've bought something at the Apple store that wasn't you. DON'T tap the link to dispute it.  Tap the name of the sender to confirm it's coming from an Apple email address(@apple.com) Tap, hold and drag any of the links and confirm again it is going to Apple Not sure? Forward the message to Jason and he will look it over for you.  If you get an email notifying you someone has logged in with your Apple ID at a location that you do not recognize, confirm it is an email from Apple by completed the steps above and then if needed call Apple support. Contact Apple Support or 800–694–7466 or 800–275–2273 Contact Apple Support Contact Customer Support Turn your keyboard into a track pad to move your cursor around on the screen Hold down on the space bar and the letters will disappear then move your finger. To use the speech to text feature, on the keyboard tap the microphone icon on the b...

PC Notes for 1/8/19 Happy New Year! Turn off Background Applications to improve the speed of the computer 1. Click the flag, bottom left 2. Click the gear/cog for settings 3. Type in the search bar "background" 4. Click "Choose which apps can run in the background" 5. Turn all off with master switch on top or turn each individual app off Turn off Notifications from Microsoft and other Apps 1. Click the flag, bottom left 2. Click the gear/cog for settings 3. Type in the search bar "notifications" 4. Click "Turn app notifications on or off" 5. Turn off - "Get notifications from apps and other senders" Viewing Spelling Auto-correct Suggestions On the red underlined word Right-Click Choose the correct suggestion from the list Remove unwanted applications (especially those added automatically by Microsoft) 1. Click the flag, bottom left 2. Click the gear/cog for settings 3. Click Apps 4. Look through the list of apps, click to choose to unin...

How can Chat Applications be useful? Planning an activity with a group. Difficulty hearing. Communicating overseas. Free Practice typing with a younger family member who needs to improve keyboarding skills while keeping in touch. Google Hangouts (any device) Skype (any device) iOS iMessage (Apple Only) WeChat (Mobile App) WhatsApp (Mobile App) Facebook Messenger (need a Facebook Account) To get started, ask others you are trying to chat with what they are using. Update Vs Upgrade Update is okay to do and is recommended. Upgrades, check with a tech first to see if you should do it. Updating! If something has not been updated it might not work properly. Update the Operating System *Macintosh Apple Menu -> App Store -> Updates Tab -> Update All *Microsoft Windows Click the start menu -> Type in Updates *Update all the individually installed applications (Chrome, Firefox, Microsoft Office, Quicken) Check for updates under ...

Use the stock market app on the iPhone and iPad Note* you will need to update to the newest iOS version Use the search to find the stock app Be sure your app is syncing with your other devices via iCloud in settings. Download the app - ‎Stocks ‎Stocks ‎Stocks makes it easy to follow your stocks and the market. View quotes and daily performance in a customizable ... Using an older iPad? Download the yahoo finance app https://itunes.apple.com/us/app/yahoo-finance/id328412701?mt=8 Syncs with multiple devices once you setup a yahoo account. When downloading an app verify the developer by scrolling down the description to seller.  Unsubscribe to an app Open your iPad Settings app . Select your name (or the name of the iPad ) Tap iTunes & App Store. Tap your Apple ID at the top of the screen. Select view Apple ID. You might need to authenticate your Apple ID. Tap Subscriptions. Tap the subscription that you want to manage Or  R...